[THIN] ICA Failure loggin

  • From: John Elstone <jelstone@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 23 Sep 2004 10:30:21 +0100

I wonder if anyone could help with this problem:

Scenario: 

Clients connect to a published ICA file in FARM A which connects to
another companies network (FARM B).

The ica file connects to a published application which is load
balanced so the users can be directed to any one of the 25 Citrix
servers on FARM B

Problem:

We are experiencing issues where the connection to FARM B fails with
the generic 'The Citrix server is not available' errors.

We dont have access to FARM B to troubleshoot from that end.

Is there any tools available to log what the ica connection is trying
to do? ie: At what point is the connection failing (eg: Obtaining load
balancing information, or making the ica connection to a server), what
server its attempting to connect to, etc.

Regards,

John.
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