[THIN] Re: ICA Failure loggin
- From: Jeremy Saunders <jeremy.saunders@xxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Thu, 23 Sep 2004 19:04:26 +0800
John,
Does it connect if you use a Administrator account to connect to your
published app? If so, that would suggest there may be a licensing problem.
Check the permissions on the HKLM\Software\Microsoft\MSLicensing key on the
TS where you are publishing the app from.
Can you telnet to it the address in the ica file on port 1494?
Kind regards,
Jeremy
Jeremy Saunders
Senior Systems Engineer
”ITS - passionate about winning”
IBM Logicalis (Integrated
Technology Services)
Level 2, 1060 Hay Street
West Perth, WA 6005, AUSTRALIA
Visit us at
http://www.ibm.com/services/au/its
Phone: 132 426 Fax: ; 08 9261 8536
Mobile: TBA E-mail:
jeremy.saunders@xxxxxxxxxxx
John Elstone
<jelstone@xxxxxxx
om> To
Sent by: thin@xxxxxxxxxxxxx
thin-bounce@freel cc
ists.org
Subject
[THIN] ICA Failure loggin
23/09/2004 05:30
PM
Please respond to
thin
I wonder if anyone could help with this problem:
Scenario:
Clients connect to a published ICA file in FARM A which connects to
another companies network (FARM B).
The ica file connects to a published application which is load
balanced so the users can be directed to any one of the 25 Citrix
servers on FARM B
Problem:
We are experiencing issues where the connection to FARM B fails with
the generic 'The Citrix server is not available' errors.
We dont have access to FARM B to troubleshoot from that end.
Is there any tools available to log what the ica connection is trying
to do? ie: At what point is the connection failing (eg: Obtaining load
balancing information, or making the ica connection to a server), what
server its attempting to connect to, etc.
Regards,
John.
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