I cannot speak specifically about IE6, but I know for a fact that = previous versions of IE have leaked, so it is entirely reasonable to = assume that IE6 may have a leak as well.=20 Bernd Harzog CEO RTO Software 678-455-5506 x701 bernd@xxxxxxxxxxx www.rtosoft.com -----Original Message----- From: Stratton, Doug MSER:EX [mailto:Doug.M.Stratton@xxxxxxxxxxxxxxx] Sent: Thursday, November 21, 2002 1:57 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: HELP PLEASE We currently do weekly reboots. The problem seems to have gotten worse since we upgraded 2 servers from = ie5 to ie6. -----Original Message----- From: Ron Oglesby [mailto:roglesby@xxxxxxxxxxxx] Sent: Thu, November 21, 02 10:23 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: HELP PLEASE Yup, sounds like a mem leak. One that takes a long time too get all the = way there too. This is why Cycle boots on MF server are so common. If you = had a weekly reboot schedule you would never notice this. Ron Oglesby Senior Technical Architect =3D20 RapidApp Office 312.372.7188 Mobile 312.961.2380 email roglesby@xxxxxxxxxxxx =3D20 -----Original Message----- From: Bernd Harzog [mailto:Bernd.Harzog@xxxxxxxxxxx]=3D20 Sent: Thursday, November 21, 2002 12:27 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: HELP PLEASE Pav, It is just taking you a little longer to run out of VM (you have a slow = =3D3D lead and not a fast leak).=3D3D20 Bernd Harzog CEO RTO Software 678-455-5506 x701 bernd@xxxxxxxxxxx www.rtosoft.com -----Original Message----- From: Pavlo Ignatusha [mailto:pignatusha@xxxxxxxxxxxxx] Sent: Thursday, November 21, 2002 11:07 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: HELP PLEASE I have same errors and I do not run any antivirus on my XPa farm. You = =3D =3D3D may rule antivirus out, Brian. My servers run without restart for about = 2-3 weeks and then I start getting these messages. I restart and I'm good = =3D =3D3D for another 2-3 weeks Environment: 3 W2K SP2 servers with XPa FR1. Office apps, Financials = =3D3D (Great Plains Dynamics, Momentum Healthware, FRx), homegrown Hospital = =3D3D applications (SQL driven) Pav -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Murphy, Brian Sent: Thursday, November 21, 2002 10:37 AM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Re: HELP PLEASE Hmm. I still think it's the A/V. IS the on demand scanner running when user logs onto session? Also. Norton addresses this problem in version 7.61 build 34a. = (Personally, I would use Sophos without the Intercheck module)...(But =3D =3D3D the = Norton is much easier to update) A short term workaround might be to use Group Policy and set the = "Maximum retries to unload and update user profile" =3D3D3D 0 -----Original Message----- From: Bernd Harzog [mailto:Bernd.Harzog@xxxxxxxxxxx] Sent: Thursday, November 21, 2002 9:08 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: HELP PLEASE Sorry about the garbled text everyone. I am trying this one more time = =3D =3D3D =3D3D3D with a send type of plain text. Doug, You are running out of virtual memory. I know that this sounds =3D3D3D counter-intuitive, but this can happen quite easily even if you have =3D = =3D3D3D plenty of physical RAM available and plenty of page file space =3D3D3D = =3D3D available. The reason that it can happen with plenty of those resources =3D3D3D =3D3D available is that there are system resources that you can = run out of =3D3D3D even of =3D you =3D3D have plenty of RAM and plenty of page = file space. The two most common reasons for this problem are that you are running = =3D =3D3D =3D3D3D applications that have a memory leak somewhere and your memory = is being =3D3D =3D3D3D slowly eroded over time (this it why it is a good = idea to reboot those =3D =3D3D =3D3D3D servers every night - that is the only = sure way to reclaim leaked =3D3D3D =3D =3D3D memory), or that you are simply running = enough copies of applications =3D3D3D that =3D =3D3D consume a lot of VM to = push your servers to the wall. Now for a little commercial. We make a product, TScale that reduces the = =3D3D =3D3D3D VM used by 32 bit applications running on Terminal Servers. You = can =3D3D3D =3D =3D3D download a free eval from our web site here: http://www.rtosoft.com/evaluate_ts.html After you download the software you will need an evaluation key to get = =3D =3D3D =3D3D3D it to actually optimize your applications. You can get the key = by =3D3D3D =3D3D sending an email to sales@xxxxxxxxxxxx If you have any other questions, you are welcome to email me on or off = =3D =3D3D =3D3D3D list. If you want to get technical, I will get Kevin Goodman our = VP of =3D =3D3D =3D3D3D Development involved. Cheers, Bernd Harzog CEO RTO Software 678-455-5506 x701 bernd@xxxxxxxxxxx www.rtosoft.com We currently have our Reg size set to 140MB and it does not look like = =3D =3D3D =3D3D3D =3D3D3D3D it has got to the maximum yet. 84 MB is the biggest I = have seen it. -----Original Message----- From: Joe Fojut [mailto:Fojut.Joseph@xxxxxxxx]=3D3D3D3D20 Sent: Wed, November 20, 02 1:13 PM To: Stratton, Doug MSER:EX Subject: RE: [THIN] HELP PLEASE Hi Doug: This sounds like you are running out of room in your registry and the userenv errors are occurring when your system is not able to load a = =3D3D =3D3D3D3D users ntuser.dat. You should increase the registry to the = maximum =3D3D allowable =3D3D3D =3D3D3D3D size. I bump it to 100mb on our WTSE = 4.0 boxes and I think =3D you =3D3D can go at =3D3D3D3D least 150mb on the W2k = boxes. You may be able to go higher. We have found that registry size turns out to be the limiting factor = =3D3D =3D3D3D3D for us and causes us to add more servers well before CPU and = memory are a =3D =3D3D =3D3D3D3D problem. Regards, Joe -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On = =3D =3D3D =3D3D3D =3D3D3D3D Behalf Of Stratton, Doug MSER:EX Sent: Wednesday, November 20, 2002 2:21 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] HELP PLEASE We have terminal server farm with 5 production servers in it. = =3D3D3D3D20 =3D =3D3D They are running Citrix XP and 1.8. We are starting to get resource problems more and more often. These = =3D =3D3D =3D3D3D =3D3D3D3D are becoming quite common and it seems they occur on any of the 5 servers = =3D =3D3D =3D3D3D =3D3D3D3D (more often then not nutmeg or chives 2 of the 5) = =3D3D3D3D20 I have sent a note to MS asking if the KB312362 artical applies to = =3D3D =3D3D3D3D W2k Server (not advanced server). Not sure if this will help = or not. I checked the registry size on nutmeg when it was telling me that it = =3D3D =3D3D3D3D needed to be increased and found that it was 84 MB and maximum = size was 140MB. =3D3D3D =3D3D3D3D So I assume it still had room and the = message was =3D =3D3D erroneous? Page file =3D3D3D3D was 4092 MB recommended 3070 = MB. Most of the original messages were around the system pagepool being = =3D3D =3D3D3D3D empty. These are the types of events that we get: APPLICATION EVENT LOG Event Type: Error Event Source: Userenv Event Category: None Event ID: 1000 Date: 11/20/2002 Time: 11:24:04 AM User: NT AUTHORITY\SYSTEM Computer: NUTMEG Description: Windows cannot unload your registry class file. If you have a roaming profile, your settings are not replicated. Contact your administrator. = =3D3D =3D3D3D =3D3D3D3D DETAIL The operation completed successfully. , Build number =3D3D3D = =3D3D ((2195)).=3D3D3D3D20 Event Type: Error Event Source: Userenv Event Category: None Event ID: 1000 Date: 11/20/2002 Time: 11:24:10 AM User: NT AUTHORITY\SYSTEM Computer: NUTMEG Description: RegLoadKey failed. Return value Insufficient system resources exist to complete the requested service. for e:\Documents and Settings\dstrat_a\ntuser.dat.=3D3D3D3D20 Event Type: Error Event Source: Userenv Event Category: None Event ID: 1000 Date: 11/20/2002 Time: 11:24:13 AM User: NT AUTHORITY\SYSTEM Computer: NUTMEG Description: Windows cannot load your profile. Please increase the registry size and restart the computer.=3D3D3D3D20 SYSTEM EVENT LOG Event Type: Error Event Source: Print Event Category: None Event ID: 33 Date: 11/20/2002 Time: 11:27:06 AM User: NT AUTHORITY\SYSTEM Computer: NUTMEG Description: The PrintQueue Container could not be found because the DNS Domain name could not be retrieved. Error: 547=3D3D3D3D20 Event Type: Error Event Source: Srv Event Category: None Event ID: 2020 Date: 11/20/2002 Time: 11:18:56 AM User: N/A Computer: NUTMEG Description: The server was unable to allocate from the system paged pool because = =3D3D =3D3D3D3D the pool was empty.=3D3D3D3D20 Data: 0000: 00 00 04 00 01 00 54 00 ......T. 0008: 00 00 00 00 e4 07 00 c0 =3D ....=3D3D3D3DC3=3D3D3D3DA4..=3D3D3D3DC3=3D3D3D3D80 0010: 00 00 00 00 9a 00 00 c0 =3D ....=3D3D3D3DC5=3D3D3D3DA1..=3D3D3D3DC3=3D3D3D3D80 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 02 00 00 00 .... =3D3D3D3D20 I could really use some process/advice on how to resolve this. = =3D3D3D3D20 At this point I have ended up doing the following to get around the = =3D3D =3D3D3D3D problem when it occurs: Disable logon to the server (via load balancing) Restart the print spooler as the first sign is usually people can't = =3D3D =3D3D3D3D print. (sometimes helps) Restart the NAV service (we just = started trying this) Logoff any disconnected sessions. This usually helps This helps usually but it is getting more severe all the time and less effective. Doug Stratton,=3D3D3D3D20 TDA, Workplace Support, http://icw.ista.gov.bc.ca/I_wss/workplace.asp <http://icw.ista.gov.bc.ca/I_wss/workplace.asp>=3D3D3D3D20 Common IT Services,=3D3D3D3D20 Ministry of Management Services,=3D3D3D3D20 Province of British Columbia=3D3D3D3D20 Phone: 250 356-6678 Fax: 250 356-1960=3D3D3D3D20 MailTo:Doug.M.Stratton@xxxxxxxxxxxxxxx <MailTo:Doug.M.Stratton@xxxxxxxxxxxxxxx>=3D3D3D3D20 D Sharped ***********************************************=3D3D3D3D20 This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below.=3D3D3D3D20 http://thethin.net/wyse.cfm=3D3D3D3D20 ***********************************************=3D3D3D3D20 For Archives, to Unsubscribe, Subscribe or=3D3D3D3D20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ***********************************************=3D3D3D20 This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below.=3D3D3D20 http://thethin.net/wyse.cfm=3D3D3D20 ***********************************************=3D3D3D20 For Archives, to Unsubscribe, Subscribe or=3D3D3D20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm Bernd Harzog CEO RTO Software 678-455-5506 x701 bernd@xxxxxxxxxxx www.rtosoft.com *********************************************** This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below. http://thethin.net/wyse.cfm *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below. http://thethin.net/wyse.cfm *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below. http://thethin.net/wyse.cfm *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm ***********************************************=3D20 This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. Click Below.=3D20 http://thethin.net/wyse.cfm=3D20 ***********************************************=3D20 For Archives, to Unsubscribe, Subscribe or=3D20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: Wyse Technologies Get a free whitepaper on how to secure your corporate data from Wyse. 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