[THIN] Re: Filenet IDM Viewer
- From: "Jeff Durbin" <techlists@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 28 Sep 2004 16:44:26 -0700
Thanks Rick. The app was installed at the console in Install mode. As it
turns out, setting the application compatibility flag to 'Do not substitute
user Windows directory: 0x00000400' did the trick. We're going to start
testing with users now, and I suspect we'll have more tuning to do, but at
least it runs now. Thanks again.
JD
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Rick Mack
Sent: Monday, September 27, 2004 5:48 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Filenet IDM Viewer
Hi Jeff,
So it works in enhanced mode only while the admin user is in install mode?
Install mode does one major thing relevant to application execution, and
that is "re"-direction of %windir% (normally user's home windows directory)
to %systemroot%.
If you set the 2 app flags:
Donot substitute users windows dir for system windows dir
and
Donot substitute users dir for system dir
Then execute mode for that app "ought" to mimic install mode.
However an exception to this is if the person installing the application
wasn't in "install" mode in which case some of the app components could be
in the installers home windows directory. When this is a DLL the app may
fail or lose functionality and when it's a font all sorts of interesting
things can happen ;-).
How was the application installed?
There can also sometimes be subtle differences between an application
installed via the console (session 0) and a terminal server session, however
on win2k3 you can use the /console switch with the RDP 5.2 client to get a
true session 0 console session so that needn't be an issue.
You've also got fairly smart application compatibility support on win2k3
that should let you modify things as well.
However if you're stuck and can get me a copy of the viewer install, I'm
willing to have a look at it for you.
regards,
Rick
Ulrich Mack
Volante Systems
_____
From: thin-bounce@xxxxxxxxxxxxx on behalf of Jeff Durbin
Sent: Tue 28/09/2004 8:17 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Filenet IDM Viewer
Hi List,
I have a customer that is trying to run Filenet IDM Viewer, which is an
image viewer, on Win2K3 Terminal Server. When an image is opened, the
default mode is 'Enhance'. The app works fine if you install it without
Terminal Services. If you install Terminal Services and then install the
app, it doesn't display the image in 'Enhance' mode. If you change the mode
to 'Normal', the image displays, but it never displays in 'Enhance' mode.
The customer called me today and said he found that it works if you run
the app in Install mode. I've seen MSKB 186499 and 186515. He's tried some
of the app compatibility flags and can't get it going. The app vendor won't
support it on Terminal Services at all. Anyone gotten this going?
Thanks,
JD
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