What application? How many users? Does it happen every time to every user, or just sometimes, or just to some users? Is it a published app, or launched from a Citrix desktop? ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Allen, Christine Sent: Monday, April 09, 2007 1:14 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Error message Launching applications. Hello, Version:Presnetation server 4.0/Windows 2003 sp1 I have a couple of users getting the following error message when trying to launch an application: ERROR: An error has occurred while trying to launch the application. Please contact your administrator. Log ID: 519fd942 It seems to be hanging on the client install. Has anyone seen this before? Christine Allen Systems Engineer Electric Insurance Company 75 Sam Fonzo Drive Beverly, MA 01915 phone: 978-524-5612 fax: 978.236.5612 christine.allen@xxxxxxxxxxxxxxxxxxxxx http://www.electricinsurance.com <http://www.electricinsurance.com>