Hello, Version:Presnetation server 4.0/Windows 2003 sp1 I have a couple of users getting the following error message when trying to launch an application: ERROR: An error has occurred while trying to launch the application. Please contact your administrator. Log ID: 519fd942 It seems to be hanging on the client install. Has anyone seen this before? Christine Allen Systems Engineer Electric Insurance Company 75 Sam Fonzo Drive Beverly, MA 01915 phone: 978-524-5612 fax: 978.236.5612 christine.allen@xxxxxxxxxxxxxxxxxxxxx http://www.electricinsurance.com <http://www.electricinsurance.com>