Just a few questions that may help you. Do the users having the problem have rights to the published app in the CMC? Is it specific users or devices? Can a user who cannot access word go to a workstation that another user can and run the program and vice versa? How is the firewall configured? and where are the users coming from? What about the user's group membership? Charlie Brad Martin wrote: >Hi, I just got asked the following question. For some reason I'm blanking >on what the answer should be, so I'm throwing it out to the list. Thanks in >advance for the replies. The question: > > > >1. You are working in a Citrix MetaFrame environment. There are two >Citrix servers, which are properly configured for load balancing and both >have Microsoft Word loaded. Some users can use Word, but some cannot. What >is the most likely cause of this problem? > > > > > >Brad Martin > >Go Daddy Software > >bmartin@xxxxxxxxxxx > >480.505.8800 ext. 250 > > > > >*********************************************** >This Weeks Sponsor: 99point9.com >The 99Point9.com Online Tech Support >Helpdesk is the one-stop solution for all >your server-based computing needs. >http://www.99point9.com >************************************************ >For Archives, to Unsubscribe, Subscribe or >set Digest or Vacation mode use the below link. > >http://thethin.net/citrixlist.cfm > > *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm