That's a loaded question. There are two many unknown here. Published apps or a secure published desktop? Users' groups member ships? Are they denied by the list of users authorized to use the app? Is there a security policy that sets them so they don't see the icons? Or are you saying it errors for some users and not for others? If so is the error server specific for all users or follows only certain users? See what I mean. That's kinda like saying two cars. Someone can drive one but not the other. There are tons of reasons from different problems with the cars, to only owning one, to they second car is located in California and this guy lives in Sidney. Ron Oglesby Senior Technical Architect =20 RapidApp Office 312.372.7188 Mobile 312.961.2380 email roglesby@xxxxxxxxxxxx =20 -----Original Message----- From: Brad Martin [mailto:bmartin@xxxxxxxxxxx]=20 Sent: Wednesday, December 18, 2002 10:16 AM To: Citrix Thinnet List Subject: [THIN] Citrix question Hi, I just got asked the following question. For some reason I'm blanking on what the answer should be, so I'm throwing it out to the list. Thanks in advance for the replies. The question: =20 1. You are working in a Citrix MetaFrame environment. There are two Citrix servers, which are properly configured for load balancing and both have Microsoft Word loaded. Some users can use Word, but some cannot. What is the most likely cause of this problem? =20 =20 Brad Martin Go Daddy Software bmartin@xxxxxxxxxxx 480.505.8800 ext. 250 =20 ***********************************************=20 This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support=20 Helpdesk is the one-stop solution for all=20 your server-based computing needs.=20 http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or=20 set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm *********************************************** This Weeks Sponsor: 99point9.com The 99Point9.com Online Tech Support Helpdesk is the one-stop solution for all your server-based computing needs. http://www.99point9.com ************************************************ For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm