[THIN] Re: Citrix locking up...
- From: "Steve Rance" <Steve.Rance@xxxxxxxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Feb 2003 14:27:26 -0000
Thanks for the reply Rick,=20
It looks like the cause of the problem is a 30Mb spool file that is =
being generated from a 529k drawing in Voloview!
Steve
-----Original Message-----
From: Mack, Rick [mailto:RMack@xxxxxxxxxxxxxx]
Sent: 05 February 2003 12:18 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Citrix locking up...
Hi,
What you're actually seeing is that the login process isn't completing. =
If
you use ctrl-F1 (ICA session) or ctrl-alt-delete (console) and start a =
new
task (explorer) you'll probably get a desktop.
Causes can vary, but I'd check out the IMA service and the local host =
cache.
If the login process accesses network resources that aren't available, =
you
could also see this sort of problem.
Actaually had an instance today where a server appeared to freeze, =
problem
was due to a user account having expired, causing authentication errors
against a backend file server and essentially blocking all i/o to that
server. Checked the eventlog (security) on the file server and it was =
full
of authentication errors. Logged that user off, and the server =
recovered.
regards,
Rick
Ulrich Mack
rmack@xxxxxxxxxxxxxx <mailto:rmack@xxxxxxxxxxxxxx>=20
Volante Systems
18 Heussler Terrace
Milton 4064, Queensland
Australia
tel +61 7 32467777
-----Original Message-----
From: Steve Rance [mailto:Steve.Rance@xxxxxxxxxxxxxxxxxxxxx]
Sent: Wednesday, February 05, 2003 20:33
To: Thin @ Freelists (E-mail)
Subject: [THIN] Citrix locking up...
(1 Citrix Server, Windows 2000 SP2,Metaframe XPs FR2)
This morning the Citrix server is regularly locking up. Users that are =
=3D
currently in Citrix the applications running freeze, but they can start =
=3D
new applications from the start menu which then freeze themselvies after =
=3D
a few minutes. =3D20
Anyone trying to log in, either via the Console, RDP, or ICA, it allows =
=3D
the userid and password to be entered but then hangs with just the =3D
desktop background showing. The only thing that I can do then is reboot =
=3D
the server.
Once the server is in this state, I have managed to launch Task Manager, =
=3D
and the CPU usage is around 90% to 95% idle and memory usage is low.
The only thing that appears in the event log prior the server getting in =
=3D
this state is the informational application log message:
Source: Winlogon
Event ID: 1002
Description: The shell stopped unexpectedly and Explorer.exe was =3D
restarted.
The server has now done this 4 times in the last 2 hours.
Any ideas as to why this is happening, or any pointers to=3D20
I would be very grateful for any help on this!
Thanks,
Steve Rance
IT Manager
Daly International
t: 01635 37224
m: 07887 555849
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