[THIN] Re: Citrix locking up...
- From: "Brian Murphy" <bem9127@xxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 5 Feb 2003 12:49:50 -0600
I've seen this happen when you add a bad printer driver. Have you added
any printers or print drivers recently. The "freeze" can occur when
someone submits a print job (although sometimes it results in a BSOD
with the specific print driver that caused the problem). Check to see
if you have an application dump in system32.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Rance
Sent: Wednesday, February 05, 2003 4:33 AM
To: Thin @ Freelists (E-mail)
(1 Citrix Server, Windows 2000 SP2,Metaframe XPs FR2)
This morning the Citrix server is regularly locking up. Users that are
= currently in Citrix the applications running freeze, but they can
start = new applications from the start menu which then freeze
themselvies after = a few minutes. =20
Anyone trying to log in, either via the Console, RDP, or ICA, it allows
= the userid and password to be entered but then hangs with just the =
desktop background showing. The only thing that I can do then is reboot
= the server.
Once the server is in this state, I have managed to launch Task Manager,
= and the CPU usage is around 90% to 95% idle and memory usage is low.
The only thing that appears in the event log prior the server getting in
= this state is the informational application log message:
Source: Winlogon
Event ID: 1002
Description: The shell stopped unexpectedly and Explorer.exe was =
restarted.
The server has now done this 4 times in the last 2 hours.
Any ideas as to why this is happening, or any pointers to=20
I would be very grateful for any help on this!
Thanks,
Steve Rance
IT Manager
Daly International
t: 01635 37224
m: 07887 555849
This e-mail is confidential and is intended solely for the use of the =
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