[THIN] Re: Citrix license server down, No RDP either?

  • From: Pat Coughlin <strangedog@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Thu, 7 Jul 2011 17:07:27 -0400

Sounds like your RDS and your Citrix licenses are on the same box.  Best
practice is to have multiple TS/RDS license servers since, as you
experienced,  if there is no TS/RDS license server avilable.  You cannot get
in remotely using either protocol.

Patrick Coughlin
Citrix Goon

On Thu, Jul 7, 2011 at 4:52 PM, Webster <webster@xxxxxxxxxxxxxxx> wrote:

> As long as a PS server has contacted a Citrix license server once, you have
> 30 days to get another license server online.  Your servers should operate
> for 30-days before they start refusing connections.
>
>
> http://support.citrix.com/proddocs/topic/licensing-1161/lic-architecture.htm
> l
>
> <quote>
>
> Grace Periods
>
> If product servers lose communication with the license server, the users
> and
> the products are protected by a grace period that allows the product
> servers
> to continue operations as if they were still in communication with the
> license server. After a startup license is checked out by the Citrix
> product, the product and the license server exchange "heartbeat" messages
> every five minutes to indicate to each other that they are still up and
> running. If the product and the license server fail to send or receive
> heartbeats, the product lapses into the licensing grace period and licenses
> itself through cached information.
>
> The grace period is set by Citrix. It is typically 30 days but can vary
> depending upon the product. The Windows Event Log indicates if the product
> has entered the grace period, the number of hours remaining in the grace
> period. If the grace period runs out, the product stops accepting
> connections. After communication is re-established between the product and
> the license server, the grace period is reset.
>
> The grace period takes place only if the product has successfully
> communicated with the license server at least once.
>
> </quote>
>
> Hope that helps
>
>
> Carl Webster
> Consultant and Citrix Technology Professional
> http://www.CarlWebster.com (check out the changes coming to my website)
>
>
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Minero, Hector B CIV NSWCDD, K55
> > Subject: [THIN] Citrix license server down, No RDP either?
> >
> > My Citrix Licensing Server died this morning and I decided to move the
> > licensing to another server.  Since that process may take a while, I
> decided
> > to tell everyone to use RDP instead of ICA.
> > I was surprised to find out that if the PS servers cannot contact the
> Citrix
> > Licensing Server, RDP connections (to non-admins) are not allowed either.
> > How do we by-pass this behavior?
> >
> > Citrix Licensing is back up now, but I'd like to know for the next time
> it
> > happens.
>
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