[THIN] Re: Allow user to reset their own session

  • From: "Lutz, Ken" <KLUTZ@xxxxxxxxxxxxxxxxx>
  • To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
  • Date: Wed, 3 Dec 2003 07:33:20 -0800

It's not a process that is kept active.  It's the published application.  What
is happening is that the PC's Citrix session is closed (like the PC is
rebooted).  This is done while the Citrix session is active.  The user doesn't
close the session.  Rather than end the process that is running, since there
are other users working just fine, I want to be able to just reset the users
Citrix session.  I think I have this figured out.  I am attempting to write a
batch file that will use the FINDUSER.exe from www.wizbang.org.uk to create a
txt file showing the server name and session ID that the user has open.  I will
then pars that out to create the variables for the reset session command.  I am
not much of a script writer so this is going to take me a few tries.  Once I
get it perfected I'll post the results for others.

I plan on publishing my script as a Citrix Application so that the user can
then run it from NFuse.

Ken ...

-----Original Message-----
From: Jim Kenzig http://thethin.net [mailto:jimkenz@xxxxxxxxxxxxxx] 
Sent: Tuesday, December 02, 2003 7:10 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Allow user to reset their own session


Thats what Peter Ghostine from Emergent Online wrote
http://thethin.net/wtslaunch.zip for.  It is to launch and close these
processes. JK

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Steve Greenberg
Sent: Tuesday, December 02, 2003 8:57 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Allow user to reset their own session


> Citrix on the other hand will think that they are still active.

You may have a rogue process that keeps the session open, we have seen this
with some applications that launch other utilities and they appear to Citrix to
still be an active session, even when the user is disconnected. You should get
the process list and see exactly what is running for these users.....

Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax
steveg@xxxxxxxxxxxxxx



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of
Lutz, Ken
Sent: Tuesday, December 02, 2003 4:13 PM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Allow user to reset their own session


Paul:
For some reason, that I haven't been able to figure out, my fat client users
will loose their connection to Citrix.  Citrix on the other hand will think
that they are still active.  The Connection Center is gone from the users PC.
Yet the CMC shows an active Citrix session.  I wind up having to reset the
session before they can log back in.  I have them set up to only allow one
active occurrence of the published application.

Since the user doesn't have an active Citrix session on his workstation he is
stuck until he can call the help desk.  The problem is that this group of users
works 7 days a week and the help desk is 5 days a week.  I need a way for them
to end an active session on their own.  Thus the need for this script.  Also
since they are not "connected to the Citrix server" I need this script to run
stand-alone on their workstation.  As Chris Lynch talked about in an earlier
e-mail I would like to create a ASP page that can be tied to NFuse.

The only way that I can recreate this is to shutdown the PC (pull the power
cord) without doing a Citrix log out first.

I hope this makes sense.

Ken ...


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