[THIN] Re: 2 printers showing up for clients
- From: "Jim Kenzig http://thin.ms" <jkenzig@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 6 Jan 2009 16:23:58 -0500
Found this pretty good explanation of the Auto Retained functionality
*Autoretained Printers:* These are client printers that are added by the
user within an ICA session through the Add Printer wizard by browsing and
connecting to printers enumerated through the client network print provider.
When re-creating a retained printer, all Citrix policies except the
autocreation policy are respected. This means that retained client printers
are created exactly as the autocreation policy would have selected them.
Such printers continue to be re-created with every logon from the same
client until the client printer within the session is deleted manually or
the remembered printer connection is removed from the client's properties
store. On a Windows client, the properties store can be found in the user
profile under *HKEY_CURRENT_USER\Software\Citrix\PrinterProperties
http://www.gregmoseley.co.uk/index.php?option=com_content&task=view&id=115&Itemid=52
*Jim Kenzig
Blog: http://www.techblink.com
On Tue, Jan 6, 2009 at 4:19 PM, Jim Kenzig http://thin.ms <jkenzig@xxxxxxxxx
> wrote:
> See Section 4.2.2 in this doc There is an HKCU key you can fiddle with
>
> http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/PresentationServer4[1].0PrintingEnhancementsWhitepaper.pdf<http://support.citrix.com/servlet/KbServlet/download/8451-102-15600/PresentationServer4%5B1%5D.0PrintingEnhancementsWhitepaper.pdf>
>
> Jim Kenzig
> Blog: http://www.techblink.com
>
>
>
> On Tue, Jan 6, 2009 at 3:01 PM, Stratton, Doug ISMC:EX <
> Doug.M.Stratton@xxxxxxxxx> wrote:
>
>> Still stuck but have some more info.
>>
>> What I finally noticed was that it says "*Auto Retained Client
>> Printer...."* in the comment field for this printer.
>>
>> No jobs in the queue.
>>
>> The only way I have been able to get rid of it is to totally disable
>> client printer mapping in Citrix Policy. Then all the printers are gone.
>>
>> If I set the "Turn off client printer mapping" to "Not configured" and set
>> the Auto-creation policy to "Do not auto-create client printers" I get the
>> Office Document Image writer back but on others.
>>
>> Some how I ended up also getting one that says "Auto Restored" Think it
>> happened when I changed the comment then tried deleting.
>>
>> I have removed any user rights from the local Microsoft Office Document
>> Image Writer. (and deleted the local printer (not drivers)). Same problem.
>>
>> Regards,
>> *Doug Stratton*, Shared Service BC
>> Service Desk Email:* 77000@xxxxxxxxx*
>> Service Desk Tel:* (250)387-7000*
>>
>> **
>> ------------------------------
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Stratton, Doug ISMC:EX
>> *Sent:* December 19, 2008 12:14 PM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>> Joe, unfortunatly the citrix policy did not correct the problem.
>>
>> Tried one of the other suggestions.
>>
>> I renamed the pc's Microsoft Office Document Image Writer to Microsoft
>> Office Document Image Writerii and it did not map.
>>
>> Renamed it back came back.
>>
>> I checked Driver mappings nothing in the console related to this printer.
>>
>> PS I am sure it is on the server but it is also showing up as a printer
>> mapped to the client.
>>
>> Regards,
>> *Doug Stratton*, Shared Service BC
>> Service Desk Email:* 77000@xxxxxxxxx*
>> Service Desk Tel:* (250)387-7000*
>>
>>
>> ------------------------------
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Joe Shonk
>> *Sent:* December 19, 2008 10:59 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>> Try setting your Citrix Policies. You should get the results you're
>> after.
>>
>>
>>
>> Joe
>>
>>
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Stratton, Doug ISMC:EX
>> *Sent:* Friday, December 19, 2008 11:35 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>>
>>
>> Nope no citrix policy.
>>
>>
>>
>> Possibly GP? Not sure where that would be set.
>>
>>
>>
>> I just don't get why 2 and not all local printers if that is what is
>> causing it.
>>
>>
>>
>> I for example have 5 or 6 local printers. Just the 2 get mapped.
>>
>>
>>
>> Regards,
>> *Doug Stratton*, Shared Service BC
>> Service Desk Email:* **77000@xxxxxxxxx*
>> Service Desk Tel:* **(250)387-7000*
>>
>>
>>
>>
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Joe Shonk
>> *Sent:* December 19, 2008 10:10 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>> Ok, you have the ICA listener setup for one printer… What about your
>> Citrix Policies in the PSMC?
>>
>>
>>
>> Joe
>>
>>
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Stratton, Doug ISMC:EX
>> *Sent:* Friday, December 19, 2008 10:31 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>>
>>
>> As i mentioned we are getting 2 printers per user in each session.
>>
>>
>>
>> One network printer which is the default on the pc they are logging in
>> from.
>>
>>
>>
>> Also a second printer which is not default and is the Microsoft .....
>> printer.
>>
>>
>>
>> We have the ica listener set to only map the default printer which the
>> Microsoft printer is not.
>>
>>
>>
>>
>>
>>
>>
>> Regards,
>> *Doug Stratton*, Shared Service BC
>> Service Desk Email:* **77000@xxxxxxxxx*
>> Service Desk Tel:* **(250)387-7000*
>>
>>
>>
>>
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Jeremy Saunders
>> *Sent:* December 18, 2008 2:24 PM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>> But that's a client printer mapping because the Users have Office
>> installed locally on their client devices.
>>
>>
>>
>> Cheers,
>>
>> Jeremy.
>>
>>
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Stratton, Doug ISMC:EX
>> *Sent:* Friday, December 19, 2008 7:09 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>>
>>
>> It is but the ones I am want to get rid of are the ones that are showing
>> as users version of "local" printers on the server
>>
>>
>>
>> Looks like this: "Microsoft Office Document Image Writer (from ws0000007)
>> in session 4 Ready Auto Retained Client printer......"
>>
>> Regards,
>> *Doug Stratton*, Shared Service BC
>> Service Desk Email:* **77000@xxxxxxxxx*
>> Service Desk Tel:* **(250)387-7000*
>>
>>
>>
>>
>> ------------------------------
>>
>> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
>> Behalf Of *Robert K Coffman Jr. -Info From Data Corp.
>> *Sent:* December 18, 2008 11:09 AM
>> *To:* thin@xxxxxxxxxxxxx
>> *Subject:* [THIN] Re: 2 printers showing up for clients
>>
>> Check to see if the Office Document Image writer is installed as a local
>> printer on your Term Servers.
>> ------------------------------
>>
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>
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