[THIN] Re: 2 printers showing up for clients

  • From: "Stratton, Doug ISMC:EX" <Doug.M.Stratton@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Tue, 6 Jan 2009 12:01:13 -0800

Still stuck but have some more info.
 
What I finally noticed was that it says "Auto Retained Client
Printer...." in the comment field for this printer.
 
 
No jobs in the queue.
 
The only way I have been able to get rid of it is to totally disable
client printer mapping in Citrix Policy.  Then all the printers are
gone.
 
If I set the "Turn off client printer mapping" to "Not configured" and
set the Auto-creation policy to "Do not auto-create client printers"  I
get the Office Document Image writer back but on others.
 
Some how I ended up also getting one that says "Auto Restored"  Think it
happened when I changed the comment then tried deleting.
 
I have removed any user rights from the local Microsoft Office Document
Image Writer.  (and deleted the local printer (not drivers)).  Same
problem.
 
Regards, 
Doug Stratton, Shared Service BC 
Service Desk Email: 77000@xxxxxxxxx 
Service Desk Tel: (250)387-7000 
 


________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stratton, Doug ISMC:EX
Sent: December 19, 2008 12:14 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients


Joe, unfortunatly the citrix policy did not correct the problem.
 
Tried one of the other suggestions.
 
I renamed the pc's Microsoft Office Document Image Writer to Microsoft
Office Document Image Writerii and it did not map.
 
Renamed it back came back.
 
I checked Driver mappings nothing in the console related to this
printer.
 
PS I am sure it is on the server but it is also showing up as a printer
mapped to the client.
 
Regards, 
Doug Stratton, Shared Service BC 
Service Desk Email: 77000@xxxxxxxxx 
Service Desk Tel: (250)387-7000 
 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Joe Shonk
Sent: December 19, 2008 10:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients



Try setting your Citrix Policies.  You should get the results you're
after.

 

Joe

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 11:35 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

 

Nope no citrix policy.

 

Possibly GP? Not sure where that would be set.

 

I just don't get why 2 and not all local printers if that is what is
causing it.

 

I for example have 5 or 6 local printers.  Just the 2 get mapped.

 

Regards, 
Doug Stratton, Shared Service BC 
Service Desk Email: 77000@xxxxxxxxx 
Service Desk Tel: (250)387-7000 

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Joe Shonk
Sent: December 19, 2008 10:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

Ok,  you have the ICA listener setup for one printer... What about your
Citrix Policies in the PSMC? 

 

Joe

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 10:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

 

As i mentioned we are getting 2 printers per user in each session.

 

One network printer which is the default on the pc they are logging in
from. 

 

Also a second printer which is not default and is the Microsoft .....
printer.

 

We have the ica listener set to only map the default printer which the
Microsoft printer is not.

 

 

 

Regards, 
Doug Stratton, Shared Service BC 
Service Desk Email: 77000@xxxxxxxxx 
Service Desk Tel: (250)387-7000 

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeremy Saunders
Sent: December 18, 2008 2:24 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

But that's a client printer mapping because the Users have Office
installed locally on their client devices.

 

Cheers,

Jeremy.

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stratton, Doug ISMC:EX
Sent: Friday, December 19, 2008 7:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

 

It is but the ones I am want to get rid of are the ones that are showing
as users version of "local" printers on the server

 

Looks like this:  "Microsoft Office Document Image Writer (from
ws0000007) in session 4    Ready Auto Retained Client printer......"

Regards, 
Doug Stratton, Shared Service BC 
Service Desk Email: 77000@xxxxxxxxx 
Service Desk Tel: (250)387-7000 

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Robert K Coffman Jr. -Info From Data Corp.
Sent: December 18, 2008 11:09 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: 2 printers showing up for clients

Check to see if the Office Document Image writer is installed as a local
printer on your Term Servers.

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