[texbirds] Re: Sibley 1st Printing Replacement through Amazon
- From: "" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "carolynohl@xxxxxxx" for DMARC)
- To: dan@xxxxxxxxxxxxxxxxxxxxx, lauriefoss@xxxxxxxxx, dawgler@xxxxxxxxx
- Date: Wed, 25 Feb 2015 17:23:41 -0500
When my replacement turned out to be the same printing (Mar 2014), I contacted
them again and they refunded my money, so don't give up. Even though it's a
pain, it might pave the way to make it easier for those that follow us.
Carolyn Ohl-Johnson
Big Bend area
-----Original Message-----
From: Dan Smith <dan@xxxxxxxxxxxxxxxxxxxxx>
To: lauriefoss <lauriefoss@xxxxxxxxx>; Dennis Shepler <dawgler@xxxxxxxxx>
Cc: dmarc-noreply <dmarc-noreply@xxxxxxxxxxxxx>; texbirds@xxxxxxxxxxxxx
<TEXBIRDS@xxxxxxxxxxxxx>
Sent: Wed, Feb 25, 2015 3:54 pm
Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
You know, this is the first time I�ve had trouble with Amazon, and I�m
really
disappointed. The replacement arrived today, and, sure enough, it was
a 1st
printing. But the copyright page has been cut out of this one. But on
the
otherwise blank page it immediately followed, right about �The Sibley
Guide to
Birds" in the top right corner, in blue ink, is a person�s name
with the date,
3/2014. So they sent me a book that had been returned.
--
Dan
Smith
Dan@xxxxxxxxxxxxxxxxxxxxx
512-451-2632
www.wordsmithofaustin.com
From:
Laurie Foss <lauriefoss@xxxxxxxxx>
Reply-To: <lauriefoss@xxxxxxxxx>
Date:
Wednesday, February 25, 2015 at 10:58 AM
To: Dennis Shepler
<dawgler@xxxxxxxxx>
Cc: <dmarc-noreply@xxxxxxxxxxxxx>,
"texbirds@xxxxxxxxxxxxx"
<TEXBIRDS@xxxxxxxxxxxxx>
Subject: [texbirds] Re:
Sibley 1st Printing Replacement through Amazon
There were instructions on The
Birder's Library
Blog
<http://www.birderslibrary.com/news/book_news/sibley-guide-2nd-edition-free-
replacement.htm>on
getting
a replacement right from the publisher, Random House. I followed
those
instructions by calling Random House directly. They had an automated
message
ready for me, instructing me where to send the book's bar code to
receive a
replacement.
To save all of you the phone call, do this: *cut off the bar code
from the
back cover of the book and mail it to:*
Penguin Random
House
Attention Consumer Services / DMS
400 Hahn Rd.
Westminster, MD
21157
Be sure to include your return address with it!
Laurie
Foss
Austin
Laurie Foss
Austin, TX
On Sat, Feb 21, 2015 at 4:57 PM,
Dennis Shepler <dawgler@xxxxxxxxx> wrote:
> Texbirders,
> I, too, have
been successful in having Amazon replace my Sibley, although I
> will have to
return the copy I purchased last year, at no cost.
> FYI
> Dennis
> On
Sat, Feb 21, 2015 at 4:29 PM, Redacted sender carolynohl@xxxxxxx for
> DMARC
<dmarc-noreply@xxxxxxxxxxxxx> wrote:
>
>> > The Amazon rep told me the same
thing, then after consulting a
> supervisor,
>> > agreed to send me a
replacement and didn't want me to mail them the old
>> > one. My replacement
has arrived, I presume, and when I get home tomorrow
> it
>> > should be
there waiting on me. The more people that contact Amazon (if
>> > that's where
you purchased it) the smoother the transaction should go for
>> > the next
person. A good reason to buy from Amazon, in my opinion.
>> >
>> > Carolyn
Ohl-Johnson
>> > Big Bend area
>> >
>> >
>> >
>> >
>> >
>> >
>>
> -----Original Message-----
>> > From: Dan Smith
<dan@xxxxxxxxxxxxxxxxxxxxx>
>> > To: dmarc-noreply
<dmarc-noreply@xxxxxxxxxxxxx>; spcgraham.floyd <
>> >
spcgraham.floyd@xxxxxxxxx>; foundnatureblog <foundnatureblog@xxxxxxxxx>;
>> >
texbirds <texbirds@xxxxxxxxxxxxx>
>> > Sent: Sat, Feb 21, 2015 4:11 pm
>> >
Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
>>
>
>> >
>> > I just spoke with Amazon about this issue, and the
representative agreed
> to
>> > replace it, so it�s on its way. There was a
twist, though. This rep
>> > resisted
>> > at first because the usual return
window was closed. I told her others
> had
>> > received returns, and she
relented after talking to a supervisor but
>> > indicated they were making an
exception because I am a long-time and
> Prime
>> > customer.
>> > --
>>
> Dan Smith
>> > Dan@xxxxxxxxxxxxxxxxxxxxx
>> > 512-451-2632
>> >
www.wordsmithofaustin.com
>> > From: "" <dmarc-noreply@xxxxxxxxxxxxx>
(Redacted sender "
> jgstudio@xxxxxxx"
>> > for DMARC)
>> >
<dmarc-noreply@xxxxxxxxxxxxx>
>> > Reply-To:
<dmarc-noreply@xxxxxxxxxxxxx>
>> > Date: Saturday, February 21, 2015 at 3:28
PM
>> > To: <spcgraham.floyd@xxxxxxxxx>, <foundnatureblog@xxxxxxxxx>,
>> >
<texbirds@xxxxxxxxxxxxx>
>> > Subject: [texbirds] Re: Sibley 1st Printing
Replacement through Amazon
>> >
>> > Just got mine this week. Nice!
>>
>
>> > John Groves
>> > El Paso
>> >
>> >
>> >
>> >
>> >
>>
>
>> >
>> > -----Original Message-----
>> > From: Graham Floyd
<spcgraham.floyd@xxxxxxxxx>
>> > To: foundnatureblog
<foundnatureblog@xxxxxxxxx>; texbirds
>> > <texbirds@xxxxxxxxxxxxx>
>> >
Sent: Mon, Feb 16, 2015 4:23 pm
>> > Subject: [texbirds] Re: Sibley 1st
Printing Replacement through Amazon
>> >
>> >
>> > Thank you VERY much for
this info!
>> >
>> > Graham Floyd,
>> > Earth
>> >
>> > Sent from my
iPhone
>> >
>>> > > On Feb 16, 2015, at 4:37 PM, Jennifer Miller <
>
foundnatureblog@xxxxxxxxx
>>> > >
>>> > > wrote:
>>> > >
>>> > > I saw
this on the FL listserv this morning and just heard back from
>> > Amazon
>>>
> > that it is legit. If you purchase your 2nd edition Sibley Guide to
>
Birds
>>> > > (1st printing) through Amazon and the copyright page has a
printing
>> > date of
>>> > > March 2014, then you can contact Amazon and
get your copy replaced
> with
>> > the
>>> > > July 2014 printing (darker
font and fixed colors for some birds). Just
>> > look
>>> > > up the order
number associated with your book under "My Account" and
>> > call
>>> > >
or email customer service. They will also email you a return postage
>> >
label
>>> > > to send back your 1st printing copy. I apologize if this falls
outside
>> > the
>>> > > listserv's purpose, but I appreciated finding out
about it.
>>> > > --
>>> > > Jennifer Miller
>>> > > Lubbock, TX
>>>
> >
>>> > > {o,o}
>>> > > /)_)
>>> > > " "
>>> > >
>>> > > Blog -
http://foundnature.weebly.com/index.html
>>> > >
>>> > >
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> --
> W.
Dennis Shepler
>
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