[texbirds] Re: Sibley 1st Printing Replacement through Amazon
- From: Laurie Foss <lauriefoss@xxxxxxxxx>
- To: Dennis Shepler <dawgler@xxxxxxxxx>
- Date: Wed, 25 Feb 2015 10:58:00 -0600
There were instructions on The Birder's Library Blog
<http://www.birderslibrary.com/news/book_news/sibley-guide-2nd-edition-free-replacement.htm>on
getting a replacement right from the publisher, Random House. I followed
those instructions by calling Random House directly. They had an automated
message ready for me, instructing me where to send the book's bar code to
receive a replacement.
To save all of you the phone call, do this: *cut off the bar code from the
back cover of the book and mail it to:*
Penguin Random House
Attention Consumer Services / DMS
400 Hahn Rd.
Westminster, MD 21157
Be sure to include your return address with it!
Laurie Foss
Austin
Laurie Foss
Austin, TX
On Sat, Feb 21, 2015 at 4:57 PM, Dennis Shepler <dawgler@xxxxxxxxx> wrote:
> Texbirders,
> I, too, have been successful in having Amazon replace my Sibley, although I
> will have to return the copy I purchased last year, at no cost.
> FYI
> Dennis
> On Sat, Feb 21, 2015 at 4:29 PM, Redacted sender carolynohl@xxxxxxx for
> DMARC <dmarc-noreply@xxxxxxxxxxxxx> wrote:
>
> > The Amazon rep told me the same thing, then after consulting a
> supervisor,
> > agreed to send me a replacement and didn't want me to mail them the old
> > one. My replacement has arrived, I presume, and when I get home tomorrow
> it
> > should be there waiting on me. The more people that contact Amazon (if
> > that's where you purchased it) the smoother the transaction should go for
> > the next person. A good reason to buy from Amazon, in my opinion.
> >
> > Carolyn Ohl-Johnson
> > Big Bend area
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Dan Smith <dan@xxxxxxxxxxxxxxxxxxxxx>
> > To: dmarc-noreply <dmarc-noreply@xxxxxxxxxxxxx>; spcgraham.floyd <
> > spcgraham.floyd@xxxxxxxxx>; foundnatureblog <foundnatureblog@xxxxxxxxx>;
> > texbirds <texbirds@xxxxxxxxxxxxx>
> > Sent: Sat, Feb 21, 2015 4:11 pm
> > Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
> >
> >
> > I just spoke with Amazon about this issue, and the representative agreed
> to
> > replace it, so it�s on its way. There was a twist, though. This rep
> > resisted
> > at first because the usual return window was closed. I told her others
> had
> > received returns, and she relented after talking to a supervisor but
> > indicated they were making an exception because I am a long-time and
> Prime
> > customer.
> > --
> > Dan Smith
> > Dan@xxxxxxxxxxxxxxxxxxxxx
> > 512-451-2632
> > www.wordsmithofaustin.com
> > From: "" <dmarc-noreply@xxxxxxxxxxxxx> (Redacted sender "
> jgstudio@xxxxxxx"
> > for DMARC)
> > <dmarc-noreply@xxxxxxxxxxxxx>
> > Reply-To: <dmarc-noreply@xxxxxxxxxxxxx>
> > Date: Saturday, February 21, 2015 at 3:28 PM
> > To: <spcgraham.floyd@xxxxxxxxx>, <foundnatureblog@xxxxxxxxx>,
> > <texbirds@xxxxxxxxxxxxx>
> > Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
> >
> > Just got mine this week. Nice!
> >
> > John Groves
> > El Paso
> >
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: Graham Floyd <spcgraham.floyd@xxxxxxxxx>
> > To: foundnatureblog <foundnatureblog@xxxxxxxxx>; texbirds
> > <texbirds@xxxxxxxxxxxxx>
> > Sent: Mon, Feb 16, 2015 4:23 pm
> > Subject: [texbirds] Re: Sibley 1st Printing Replacement through Amazon
> >
> >
> > Thank you VERY much for this info!
> >
> > Graham Floyd,
> > Earth
> >
> > Sent from my iPhone
> >
> > > On Feb 16, 2015, at 4:37 PM, Jennifer Miller <
> foundnatureblog@xxxxxxxxx
> > >
> > > wrote:
> > >
> > > I saw this on the FL listserv this morning and just heard back from
> > Amazon
> > > that it is legit. If you purchase your 2nd edition Sibley Guide to
> Birds
> > > (1st printing) through Amazon and the copyright page has a printing
> > date of
> > > March 2014, then you can contact Amazon and get your copy replaced
> with
> > the
> > > July 2014 printing (darker font and fixed colors for some birds). Just
> > look
> > > up the order number associated with your book under "My Account" and
> > call
> > > or email customer service. They will also email you a return postage
> > label
> > > to send back your 1st printing copy. I apologize if this falls outside
> > the
> > > listserv's purpose, but I appreciated finding out about it.
> > > --
> > > Jennifer Miller
> > > Lubbock, TX
> > >
> > > {o,o}
> > > /)_)
> > > " "
> > >
> > > Blog - http://foundnature.weebly.com/index.html
> > >
> > >
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> --
> W. Dennis Shepler
>
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