[TechAssist] Re: Zenith SM2727RK - hit by lightning (dead set)
- From: <DAMON101@xxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 18 Oct 2001 08:34:29 -0500
Oooooh Oooooh Ooooooh!!!! DON'T EVER TELL A CUST ANYTHING!!!! Believe me it
will come back at you, distorted, twisted for the customers' benefit. Don't
tell them your opinion or beliefs about any manufacturers' quality,
cost..... anything! If they ask what's the best tv....give them a list of
good tvs.
Damon Brunger
damon101@xxxxxxxxxxxxxx
Telrad Electronic Services
Ft Wayne, IN 46815
----- Original Message -----
From: "joey baker" <docwade2@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>; "fantaj" <fantaj@xxxxxxx>
Sent: Wednesday, October 17, 2001 7:09 PM
Subject: [TechAssist] Re: Zenith SM2727RK - hit by lightning (dead set)
>
> I give this advise .......If it is a Zenith with a bad tube BAIL on it .
> Advise the customer about Zenith's recent problem with CRT's and cut your
> losses .
> docwade2@xxxxxxxx Hello LEATHERMAN !
> ----- Original Message -----
> From: "Chaz" <chaz@xxxxxxxxxxx>
> To: "fantaj" <fantaj@xxxxxxx>; <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, October 17, 2001 8:12 PM
> Subject: [TechAssist] Re: Zenith SM2727RK - hit by lightning (dead set)
>
>
> >
> > Thank you for your input. I also recieved Fuzz's info file detailing
this
> idea -
> > thanks to Doug Keller.
> >
> > Chaz
> > -------
> >
> > >
> > > You can change how the crt filaments gets its voltage by doing a wire
> wrap
> > > of the IHVT and cutting the old leads.
> > > it does work and should also explain to customer you saved the crt.
> > > fuzzzzzzz
> > > ----- Original Message -----
> > > From: <gulftech@xxxxxxxx>
> > > To: <techassist@xxxxxxxxxxxxx>
> > > Cc: <techassist@xxxxxxxxxxxxx>
> > > Sent: Wednesday, October 17, 2001 9:37 AM
> > > Subject: [TechAssist] Re: Zenith SM2727RK - hit by lightning (dead
set)
> > >
> > >
> > >
> > > Chaz,
> > >
> > > I had an 8th grade English teacher with a sign on the chalkboard which
> > > read: "Fail now. Avoid the June rush." I will adapt that to say to
> you:
> > > Bail now. Avoid losing your shirt.
> > >
> > > There is every indication that the crt has been giving problems for
some
> > > time ("The video would go out (white screen) and after powering off to
> > > cool down, the video would appear again.") The customer MAY have been
> > > hit by lightning, but a better chance the crt took out the p/s. At
any
> > > rate, if you fix the chassis, it will come back to bite you.
> > >
> > >
> > > Ken Smith
> > > Gulf Technical Services
> > > 3034 Gulf Breeze Parkway
> > > Gulf Breeze, FL 32561
> > > 850-934-8324 (Voice) 850-932-0819 (Fax)
> > >
> > > ---------------------
> > >
> > > On Tue, 16 Oct 2001 23:12:10 -0500 "Chaz" <chaz@xxxxxxxxxxx> writes:
> > > >
> > > > Late yesterday, I recieved a hi-fi Zenith TV that had been hit with
> > > > lightning
> > > > (SM2727RK). I checked everything on Tech- Assist, even for close
> > > > numbers,
> > > > and found nothing.
> > > >
> > > > Visual inspection shows blown FX3401 fuse, and what looks like the
> > > > p.s.
> > > > bridge of diodes (burnt) close to the ICX3431 (I believe) STR????
> > > > regulator. I
> > > > can't read anything on these diodes nor make out well the PCB
> > > > location
> > > > descripts. I also suspect that the STR4400 (not able to read well
> > > > either) volt-
> > > > reg is shorted - ohming it says so anyway. Without knowing what
> > > > these
> > > > parts are, and resourcing cost of regulator, I can't do much with it
> > > > right now
> > > > w/o chancing more part damage. Customer wants it fixed but also is
> > > > a little
> > > > short on budget. Anyone have any ideas, schem, or tips on this.
> > > > Part
> > > > descriptions would be a big help to start with.
> > > >
> > > > I'm not sure of the chassis number for this but, the only label I
> > > > found in the
> > > > unit shows SM2727Rk EU-593 F49702 (numbers under each other).
> > > >
> > > > Customer had said before it got hit with lightning, that the video
> > > > would go out
> > > > (white screen) and after powering off to cool down, the video would
> > > > appear
> > > > again. He said he "just lived with it until this happened".
> > > >
> > > > Thanks in advance.
> > > > Chaz
> > > > Help make your TechAssist online repair tips
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>
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> database better! Submit your fixes here:
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>
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