I have seen that exact problem. The little hole in the back is located next to the external speaker jacks and looks like a screw hole. The logical thing is to put a screw in it, right? Well sure, but that pushes on the switch and guess what happens..........................? ************************************************** Jim Myers Since 1972 Telrad Electronic Services Co. Fort Wayne, IN 46815 ************************************************* ----- Original Message ----- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxxxxxxx> To: "Techassist" <techassist@xxxxxxxxxxxxx> Sent: Thursday, May 08, 2003 11:06 AM Subject: [TechAssist] Sony KV27EXR25 that always powers up into the service menu Posting this for another servicer who has a Sony KV27EXR25 that always powers up into the service menu. He can hit "MUTING" and see "WRITE" turn red, then he can hit "ENTER" and it turns yellow. He can shut the set off but cannot get it to exit the service menu. When he turns the set back on, it will come up with the service mode displayed. I asked him if this one had the service switch (little hole in the rear of the jack panel) and he said no. I have never encountered this and we don not have the service manual for this model. I would suspect the EEPROM but wanted to throw it out in case someone had experienced this. Bob Waterman, CET® #RI-28 Master Technician License #9109 Service Manager / Parts Manager Gemini Computer, TV, & Security Alarms (508)695-7302 (508)695-7769 FAX geminitv@xxxxxxxxxxxxxxxx geminitv@xxxxxxx www.geminicomputertvsecurityalarms.com **************************************************************************** * The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.html Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/ ***************************************************************************** The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.html Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/