[TechAssist] Re: RCA HDTV ATC321 Blue Screen with set off?? Normal???
- From: "Greg Mitchell" <mitchelltv@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 20 Apr 2005 22:25:52 -0500
Perry,
Ed is sooooooo right. Customers expect to and are willing to pay for
technical services, including "their" education.
HD equipment is complicated, people require our services just to figure out
how to properly operate the stuff.
Clean the screen, blow the dust out of the vents if you have to, charge a
reasonable fee for Technical Evaluation, stay in business to work another
day.
P.S. Be sure to point out the reason for the cool-down mode. : Striking a
hot lamp can shorten it's life. Also note that customers should not plug
these units into the AC outlet on a cable box, since removing AC will not
let the fans run to complete cool-down.
I will now step down off my soapbox.
Take care
Greg
Greg Mitchell
Mitchell TV
408 S. 11th Street
Niles, MI 49120
269-683-0868
269-683-1501 Fax
mitchelltv@xxxxxxxxxxxxx
-----Original Message-----
From: techassist-bounce@xxxxxxxxxxxxx
[mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Ed Gaidies
Sent: Wednesday, April 20, 2005 8:38 PM
To: techassist@xxxxxxxxxxxxx
Subject: [TechAssist] Re: RCA HDTV ATC321 Blue Screen with set off??
Normal???
Perry;
Don't know what the Deposit was. But you spent time
checking it out...did some research...cover your expenses.
Charge them nothing for "your" education.
-Ed-
Ed Gaidies
Tel-Tek Electronics
Est. 1969
Ontario-Canada
teltek3@xxxxxxxxxxxx
teltek@xxxxxxxxx
Electric Medic wrote:
> Thanks Guys. Customer bought set second hand and believe it or not brought
> me set to fix. Well, I didn't know either and was unplugging before blue
> screen timed out. Man, I gotta get out more, this is the first of this I
> have seen. I have changed some lamps before but..don't remember this. What
> will they think of next? Obviously customers don't know either. Now, I
must
> give back deposit, I learned something but there was nothing wrong with
set,
> geese.
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com/shipping.htm
>
>
>
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Greg Mitchell
> Sent: Wednesday, April 20, 2005 9:03 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: RCA HDTV ATC321 Blue Screen with set off??
> Normal???
>
>
> Blue screen after power off is 20 or 30 second opportunity for customer to
> turn power back on, without waiting for cooldown.After the 20 or 30 second
> interval, the TV will not turn back on until the fans have stopped
running,
> about 2 minutes.
> This applies to DLP sets only
>
> Greg Mitchell
> Mitchell TV
> 408 S. 11th Street
> Niles, MI 49120
> 269-683-0868
> 269-683-1501 Fax
> mitchelltv@xxxxxxxxxxxxx
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Electric Medic
> Sent: Wednesday, April 20, 2005 4:05 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] RCA HDTV ATC321 Blue Screen with set off??
> Normal???
>
>
> All:
>
> Anybody seen one of these RCA HDTV ATC321 that the Screen turns blue with
> the set turned off. The blue is like you are in the video mode with no
> signal. When you turn TV on everything is normal. Turn TV off and screen
> goes blue, totally. Weird. Is this normal. The set does have internet
access
> in the menu and all sorts of menu options. I have tried to turn everything
> off, but there is so much stuff to turn off. This is a good one. I wonder
> how many has seen this?
>
> Perry Bower
> Electric Medic
> "It's Cheaper to Keep Her"
> http://www.electricmedic.com
> 3850 Washington Road Suite 4C
> Martinez, Georgia 30907
> Phone: 706-8MEDIC4 (863-3424)
> Phone: 706-863-3474
> Fax: 706-863-2316
> mailto:info@xxxxxxxxxxxxxxxxx
>
>
>
>
> -----Original Message-----
> From: techassist-bounce@xxxxxxxxxxxxx
> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of tvservice
> Sent: Wednesday, April 20, 2005 5:02 PM
> To: techassist@xxxxxxxxxxxxx
> Subject: [TechAssist] Re: RCA P60920BL PTK195KC vert. problems
>
>
> Replace C14502 3300mfd 25volt
> C14505 220mfd 35volt
> CR14501 #155276 NTE125 ( I use nte580 or 577)
> May also need to replace 2 surface mount caps off pin 16 of U16201
> C14501 and C14503 .1mfd # 190552
>
> Robert
> tvservice@xxxxxxxxxxxxx
> H & H Electronics Inc
>
> ----- Original Message -----
> From: "Larry E" <videotech@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, April 20, 2005 3:39 PM
> Subject: [TechAssist] RCA P60920BL PTK195KC vert. problems
>
>
>
>>Hi Guys, working on a RCA P60920BL 195 chassis with what looked like a
>
> converg.
>
>>problem initially, 3 bowed lines in the center of the screen, top half
>
> looks like it has
>
>>severe foldover or loss of sync (without the rolling, hard to describe)
>
> bottom half of
>
>>the picture is black, audio is also missing, found no output voltages
>
> on the little aux board, replaced the board and got all voltages back but
> the symptom is exactly the same, checked the vertical IC and voltages were
> all low except pin 2, unsoldered
>
>>pins 1 & 7 and voltages came back up except pin 6 it was 8.9v now with
>
> pins 1 & 7
>
>>unsoldered it`s 12.5 volts, I have never seen this symptom on a 195
>
> chassis before
>
>> obviously U14501 is bad but is there anything else that you guys have
>
> seen? I
>
>>can`t figure out why I don`t have any audio with a blown vertical IC, any
>
> help is
>
>>greatly appreciated, Larry E
>>Larry Eastman
>>American TV & Electronics
>>Crystal River, Fl. 34428
>>
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