The customer told me the set suddenly went from normal picture to excessive brightness, out of focus, but does not have retrace lines. Turning the screens down all the way and adjusting the focus helped but picture was still a little too bright and out of focus. Anyone have any ideas? Thanks Bill __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com ------------------------------------------ Submit A Repair Tip For Everyone Here: http://www.tech-assist.org/secure/tip/main.html ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.techassist.net/forms/change.html