[TechAssist] Re: Light bulbs under warranty?
- From: "Damon" <damon101@xxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 7 Oct 2004 00:54:39 -0500
Have them READ their contract.....
Damon Brunger
Telrad Electronics
Fort Wayne, IN
----- Original Message -----
From: "John Myers" <myers_tv@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, October 06, 2004 9:02 PM
Subject: [TechAssist] Re: Light bulbs under warranty?
| I've had a few that have tried to get the free cleaning, but I usually
turn
| it down, unless it's COD.
|
| Blame some of it on the salespeople, who promise the moon.
| Wait'll we get a customer who's hot, cause the salesperson said the bulb
was
| covered by the service contract.
|
|
| John Myers
| Myers TV Service Since 1984
| Alliance, OH
| ph 330-821-6545
| myers_tv@xxxxxxxxxxxxx
| www.myerstv.net
|
|
|
| ----- Original Message -----
| From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
| To: <techassist@xxxxxxxxxxxxx>
| Sent: Wednesday, October 06, 2004 5:54 PM
| Subject: [TechAssist] Re: Light bulbs under warranty?
|
|
| > Samsung has a model out (as told by another tech) that has a wire
harness
| in
| > the way of removing the bulb. I was told that most of the incompetent
| > DIY'ers will tear it up.. Aso--as far as extended warranties. I am
| coming
| > accross people that expect their lenses and mirror cleaned annualy for
| free.
| > What say you?
| >
| > TV Doctor
| > Avalon, Wi
| >
| >
| > ----- Original Message -----
| > From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
| > To: <techassist@xxxxxxxxxxxxx>
| > Sent: Wednesday, October 06, 2004 11:57 AM
| > Subject: [TechAssist] Re: Light bulbs under warranty?
| >
| >
| > > Now...there's a good thing to know.
| > > The lamps are now called a "consumable item".;-)
| > > Another case where the unsuspecting customer gets Royally screwed.
| > > These Box Stores just love selling that Extended Warranty, now I
wonder
| > > how many Customers will ask, and how many Salesman will know that.
| > > Just advised one of my customers yesterday, when they called me, and
| > > wanted to know what the best was. When I mentioned the bulbs, he said,
| > > well "How much are Bulbs"..$4 or $5 bucks. NOT.
| > > Was up to Radio Shack the other day, snooping. Saleman tells me Sony
is
| > > actually packing extra bulb with some models. Oh Oh.;-)
| > >
| > >
| > > -Ed-
| > >
| > > Tel-Tek Electronics
| > > Ontario-Canada
| > >
| > > teltek3@xxxxxxxxxxxx
| > > teltek@xxxxxxxxx
| > >
| > >
| > > -----Original Message-----
| > > From: techassist-bounce@xxxxxxxxxxxxx
| > > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of
gulftech@xxxxxxxx
| > > Sent: Wednesday, October 06, 2004 12:35 PM
| > > To: techassist@xxxxxxxxxxxxx
| > > Subject: [TechAssist] Re: Light bulbs under warranty?
| > >
| > > Odd that you should ask that question. I just finished reading an
| > > article on that written by Joe Sopko in the June, 2004 edition of "The
| > > Speaker." (I'm a little behind on my reading!)
| > >
| > > The article warns that many ESP's (Extended Service Providers) & TPA's
| > > (Third Party Administrators) won't pay you for lamp replacement,
because
| > > it is considered a consumable item.
| > >
| > > It further warns that you could end up losing the price of the bulb,
| > > labor, and service call if you go out on a call, replace the lamp, and
| > > expect to get paid.
| > >
| > > Thanks for the heads up, Joe.
| > >
| > >
| > > Ken Smith
| > > Gulf Technical Services
| > > 3034 Gulf Breeze Parkway
| > > Gulf Breeze, FL 32563
| > > 850-934-8324 (Voice), 850-932-0819 (fax)
| > >
| > > On Wed, 6 Oct 2004 11:24:10 -0400 "John @ Myers TV"
| > > <myers_tv@xxxxxxxxxxxxx> writes:
| > > > Hi, One of the salesmen asked me whether NEw and other service
| > > > contract
| > > > companies covered the lamps in the new TV's.
| > > >
| > > > Can anyone answer this. I have had zero experience with these.
| > > >
| > > > Thanks
| > > >
| > > > John Myers
| > > > Myers TV Service Since 1984
| > > > Alliance, OH
| > > > ph 330-821-6545
| > > > myers_tv@xxxxxxxxxxxxx
| > > > www.myerstv.net
| > > >
| > > >
| > > >
| >
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