Hi Al, Thanks a million for the help. I am wondering about some questions. Do I need to have the n86 on Nokia pc suite? I am also using vista which I think is a problem in itself. I attached the phone honestly.lol As I have no sight I guessed where pc suite might be but apparently not. The message was n86 connected in non compatible mode. I think at this point I might need sighted help. I did try alt in Nokia pc suite but didn't get a drop down menu only system, minimize maximize etc. I then clicked on the file using the numpad but all I got was envoke checked and exit. Do I require sighted help and does the phone have to be set for pc suite before I get the option to install? Kindest Regards, John ----- Original Message ----- From: Al To: talks-uk@xxxxxxxxxxxxx Sent: Tuesday, December 22, 2009 9:10 PM Subject: [talks-uk] Re: installing talks on an Nokia N86 Hi John go to the Nokia pc suite, press alt for the menu, come down to " install applications" press enter and follow the navagational combo boxes till you get to the desired file, it should now install! I also have had this issue! (obviously ensure your phone is connected) Hope this helps! Alistair From: bjcolt Sent: Tuesday, December 22, 2009 3:53 PM To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] installing talks on an Nokia N86 Hi List, I am having some problems installing talks on an N86. A sighted friend assures me she selected pc suite but when I press enter on the talks sis file or eloquence file nothing happens. I am connected to the phone as I can get into the folders via windows explorer. Any ideas what might be happening? Kindest Regards, John