Hi John go to the Nokia pc suite, press alt for the menu, come down to " install applications" press enter and follow the navagational combo boxes till you get to the desired file, it should now install! I also have had this issue! (obviously ensure your phone is connected) Hope this helps! Alistair From: bjcolt Sent: Tuesday, December 22, 2009 3:53 PM To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] installing talks on an Nokia N86 Hi List, I am having some problems installing talks on an N86. A sighted friend assures me she selected pc suite but when I press enter on the talks sis file or eloquence file nothing happens. I am connected to the phone as I can get into the folders via windows explorer. Any ideas what might be happening? Kindest Regards, John