I have only ever used the other phone to enter the key Steve and at no other time. Eleanor ----- Original Message ----- From: Steve Nutt To: talks-uk@xxxxxxxxxxxxx Sent: Friday, December 12, 2008 6:43 AM Subject: [talks-uk] Re: WFA Hi Eleanor, But so long as you don't use the other phone in the meantime, you shouldn't have to do that. All the best Steve ------------------------------------------------------------------------------ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Thursday 11 December 2008 22:52 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: WFA I'll do that Steve and let you know the outcome. I know for a fact that others have had this happen to them too when they first got Wayfinder Access so that is why I put this query on the list rather than writing to you directly because I am hoping they might be able to tell me how they resolved it. It will work if I keep putting in the code. Eleanor ----- Original Message ----- From: Steve Nutt To: talks-uk@xxxxxxxxxxxxx Sent: Thursday, December 11, 2008 10:01 PM Subject: [talks-uk] Re: WFA Hi Eleanor, Have you written to support@xxxxxxxxxxxxx about this? I could do it, but we would simply be relaying messages. They are usually very good, and I think you will get information a lot quicker than if I do it and go back and forth. If you want me to do this however, I will, but they may want you do try things, which is why I go for the direct approach first. Is this happening on both phones, or only the one? All the best Steve ---------------------------------------------------------------------------- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: Thursday 11 December 2008 21:50 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] WFA Hi Steve I am growing increasingly concerned. Every single time I want to use Wayfinder Access after having closed the application I have to put in the key again. Sounds to me like my version of the product is 'not fit for purpose'! I know you will liease with whoever you got the Wayfinder Access from on my behalf as I purchased from you. Eleanor ---------------------------------------------------------------------------- I am using the Free version of SPAMfighter We are a community of 5.7 million users fighting spam. SPAMfighter has removed 974 of my spam emails to date. The Professional version does not have this message