Eleanor, firstly directory enquiries 195 needs to be in your contacts as will customer services and the balance line. next, and this teaches me for not looking firstly. go to tools, then utilities then in there look for voice mail box, in here enter the number 901 which is O2 voice mail. now come out of that but staying in the utilities menu, go into speed dialling, in here number one is automatically your voice mail so just right arrow to number two, press select and assign from your contacts list, do this for everything you want. feel free to call if you have difficulties. Neil Barnfather WFA List Administrator Talks Users Host Don't forget TalkNav which is a Nuance accessibility and Wayfinder Access software dealer and distributor, for all your product needs with instant product activation and an online store supporting British Sterling, US Dollars and Euros. www.TalkNav.net +44 161 277 7997 service@xxxxxxxxxxx _____ From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 18 November 2008 23:52 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Assigning numberpad keys for 02 Hi I want to be able to assign hot keys for the following on 02. Can anyone tell me what to do. I want to assign key pad number 1 for answerphone to collect messages, key no 2 for 195 directory key no 3 for finding out my balance, key number 4 for top up and key number 5 for customer service at 02. Eleanor _____ I am using the Free version of SPAMfighter <http://www.spamfighter.com/len> We are a community of 5.6 million users fighting spam. SPAMfighter has removed 710 of my spam emails to date. The Professional version does not have this message No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.175 / Virus Database: 270.9.6/1797 - Release Date: 18/11/2008 11:23