I appreciate your patience and aggree with your decision to let Merrill cool down. Perhaps replying to him individually would have been better. There are people for whom profanity is their normal response to frustration, and though I aggree with those on the list criticizing this behavior it is unfortunately something that some people just resort to when frustrated.
Sincerely Joseph Sickora --Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere.
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