Don't delete the System Access folder under my documents. Rather, delete the System Acces folder under:
c:\Documents And Settings\User Name\Local Settings\Application Data Original message:
Jim, Thanks, I'll giv this a shot.
Have a blessed day, Stacey Robinson and GEB dog Chesley Eagleville, Tennessee. staceyr75@xxxxxxxxxxxxx
----- Original Message ----- From: "James Aldrich" <jkaldrich@xxxxxxxxxxxx> To: <talk-serotek@xxxxxxxxxxxxx> Sent: Friday, June 19, 2009 10:44 AM Subject: TalkSerotek: Re: Reinstalling system acces
Hi Stacy,
The first thing I would have done is go to http://www.satogo.com Log into your account in the usual way. Once in, go to SA Mobile Home. Select option 16. If SA Mobile is still on your system, select "repair" System Access. You may need to do this more than once. Your machine will reboot and hopefully, System Access will come up working properly again!
If you completely uninstalled System Access, you may need to go into "my documents" select the System Access folder in the my documents directory. Delete the folder completely! Make certain you don't see anything left of System Access!
Once that is done, go back into the System Access to go site. . Log into your account in the usual way! Go to SA Mobile Home. Select option 16 again which is "my account"! Select install System Access on this computer. Since you already have an account, the software will reinstall again!
If install is successful, you will need to get your Neo Speech voices back. Simply go onto the SA Mobile network as you would usually do. Select Option 16 my account. One of the first things you should see is install Neo Speech speech engine. Not sure off the top of my head what it says! You make certain both voices are checked. Press enter on the icon to install Neo speech and all should be well in a half hour or so. You do the same thing if you have document scan.
HTH
Jim
-- Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. The Talk Serotek mailing list
Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx
to unsubscribe from the talk-serotek email list send a message to: talk-serotek-request@xxxxxxxxxxxxx?subject=unsubscribe
Talk-Serotek Archives ar at: //www.freelists.org/archives/talk-serotek/
Visit Serotek: www.serotek.com
The Talk Serotek mailing list
Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx
to unsubscribe from the talk-serotek email list send a message to: talk-serotek-request@xxxxxxxxxxxxx?subject=unsubscribe
Talk-Serotek Archives ar at: //www.freelists.org/archives/talk-serotek/
Visit Serotek: www.serotek.com
--Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere.
The Talk Serotek mailing list Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx to unsubscribe from the talk-serotek email list send a message to: talk-serotek-request@xxxxxxxxxxxxx?subject=unsubscribe Talk-Serotek Archives ar at: //www.freelists.org/archives/talk-serotek/ Visit Serotek: www.serotek.com
