[ SHOWGSD-L ] Re: hotel problem
- From: InquestGSD@xxxxxxx
- To: Bokenkampgsd1@xxxxxxx, showgsd-l@xxxxxxxxxxxxx
- Date: Tue, 11 Nov 2008 21:26:56 EST
Molly
I think the hotels were less than accommodating for one reason, they were
FULL. Demand and supply.
The staff at the Knights Inn was trying, but their hands were tied. They
were understaffed, and with every room full, there was only so much they could
do. It is not their fault that their company isn't up to par, they just work
there. And yes, the place was GREAT for the dogs. Not so for the people.
My husband had a very lively conversation with their corporate office today,
mainly due to the gas leak in the AC unit. As soon as we checked out, they
checked someone else in the same room. Complete carelessness.
The other hotel was cleaner, but the service was as bad. They just didn't
care. Their attitude was "leave, we can fill that room in one hour".
None of that can be blamed on the PC, or the local club. The cheer amount of
workers in the area created this problem. Dog show people were not a concern,
they have a city to rebuild.
Of course, when you spend a year and lots of money to get there, we like to
think we are a little more important than that.
Ask Kay, she got injured at the Elegante. They never even asked her how she
felt....they didn't care.
Not your fault. But something to consider when looking at a show site in the
future.
JMO.
Ileana
In a message dated 11/11/2008 8:54:05 P.M. Eastern Standard Time,
Bokenkampgsd1@xxxxxxx writes:
For those of you that stayed at the Knights and were very unhappy, I do
want
to explain something. Myself and Rebecca Woodland from the CVB went there
in March I believe, talked to the manager and personally inspected 6 rooms.
Everything we saw was up to par.
Apparently after the hurricane they lost a considerable amount of their
staff along with a head housekeeper. Still no excuse.
There were complaints as early as Tuesday evening and the manager of the
hotel called me at 1130 at night to assure me she would do everything she
could
to try to make people happy. I know one person who booked in had a
microwave
which did not work. The manager sent help out that night to buy a new one
and put in the room.
She tried to accommodate as best as she could.
I guess between the spring and the show things took a crash dive.
For those of you who were unhappy, I just wanted to assure you that the
hotel was on the list because it did look great on initial inspections.
And
everyone did say it was the best grounds area for the dogs. Sorry for
recommending something that was less than satisfactory.
Molly
Ileana
**************AOL Search: Your one stop for directions, recipes and all other
Holiday needs. Search Now.
(http://pr.atwola.com/promoclk/100000075x1212792382x1200798498/aol?redir=http://searchblog.aol.com/2008/11/04/happy-holidays-from
-aol-search/?ncid=emlcntussear00000001)
============================================================================
POST is Copyrighted 2008. All material remains the property of the original
author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind
are permitted without prior permission of the original author AND of the
Showgsd-l Management. ALL RIGHTS RESERVED.
ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY
MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS
PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY
FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE
PROSECUTED.
For assistance, please contact the List Management at admin@xxxxxxxxxxxx
VISIT OUR WEBSITE - http://showgsd.org
NATIONAL BLOG - http://gsdnational.blogspot.com/
============================================================================
Other related posts:
