[ SHOWGSD-L ] hotel problem
- From: Bokenkampgsd1@xxxxxxx
- To: showgsd-l@xxxxxxxxxxxxx
- Date: Tue, 11 Nov 2008 20:53:33 EST
For those of you that stayed at the Knights and were very unhappy, I do want
to explain something. Myself and Rebecca Woodland from the CVB went there
in March I believe, talked to the manager and personally inspected 6 rooms.
Everything we saw was up to par.
Apparently after the hurricane they lost a considerable amount of their
staff along with a head housekeeper. Still no excuse.
There were complaints as early as Tuesday evening and the manager of the
hotel called me at 1130 at night to assure me she would do everything she
could
to try to make people happy. I know one person who booked in had a microwave
which did not work. The manager sent help out that night to buy a new one
and put in the room.
She tried to accommodate as best as she could.
I guess between the spring and the show things took a crash dive.
For those of you who were unhappy, I just wanted to assure you that the
hotel was on the list because it did look great on initial inspections. And
everyone did say it was the best grounds area for the dogs. Sorry for
recommending something that was less than satisfactory.
Molly
Trillia German Shepherds since 1972 ph 409-287-3940
Member GSDCA, GSDCC, GSDC of Beaumont (recording secretary), Life member CKC
"The greatest discovery of any generation is that a human being
can alter his life by altering his attitude"-William James
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