Yes, opening the PDF over the Internet is what I'm talking about; you have to wait a while with a blank screen in your face. Myself, yes, I save it to disk, of course, and it just pops up. I've done it both ways, just experimenting. Cybertrails, that's it. http://www.cybertrails.com 1-888-GO-CYBER. I don't see the $15 rate tho, that must be for a 2-year contract with automatic payment or prepaid? I would love to go back to POP3 and MS Outlook (never thought I'd say that). Jack Are you talking about opening the PDF over the internet or from your hard disk? If the internet, it does take time (minutes) to download the file which is possibly your case. I use Acrobat Reader (acroread) and xpdf under Linux, and with both, the club's newsletter just pops up when accessed from my hard disk (on my 300 MHz laptop). My web browser, Mozilla, doesn't launch xpdf until after downloading the newsletter. So I suggest insert an additional step: 1.1) Download the newsletter to your hard disk either by right-clicking on the URL or shift-clicking. Try running it locally from your hard disk. The ISP I use is Cyber Trails (602-906-8790). -Paul