He did not say specifically. I forwarded all correspondence to the Board list so what I've seen you've seen. I would assume he replaced the electronic fan modules as he stated in one of his emails. There does seem to be much more hot air exiting the back of the unit, so it most prob was a cooling prob. When I got it back I booted it up and ran it for a couple hours and it tested out OK. Here's his address: Brandon Waltrip Technical Support BenQ America Corporation 53 Discovery Irvine, CA 92618 Phone: (866) 600 - 2367 Fax: (949) 623 - 0880 Brandon.Waltrip@xxxxxxxx Steve D. wrote: > Yeah, that's what I was wondering. > > Steve Dodder > President, Saguaro Astronomy Club > Director, Stone Haven Observatory > > fester00@xxxxxxxxxxx > > http://www.stargazing.net/Astroman > > >> Date: Tue, 19 Feb 2008 02:33:02 -0700 >> From: paul@xxxxxxxxxxxxxxxxx >> To: sac-board@xxxxxxxxxxxxx >> Subject: [sac-board] Re: Fw: Saguaro Astronomy Club Digital Projector RMA >> No: A8001308 >> >> On Fri, 8 Feb 2008 12:06:53 -0700, Jack Jones wrote: >> >> >>> The projector has been repaired under warranty and returned today >>> Friday 2/8/08 in time for next meeting. BenQ is a great company and >>> its customer service gets highest marks, 5 STARS. Thanks BenQ, >>> thanks Brandon! >>> >> Did they give any indication what was wrong? >> >> -Paul >> >> >> >>