[sac-board] Re: Fw: Saguaro Astronomy Club Digital Projector RMA No: A8001308

  • From: Steve D. <fester00@xxxxxxxxxxx>
  • To: <sac-board@xxxxxxxxxxxxx>
  • Date: Fri, 8 Feb 2008 12:11:56 -0700

Outstanding, Jack!  Well done.

Steve Dodder
President, Saguaro Astronomy Club
Director, Stone Haven Observatory

fester00@xxxxxxxxxxx

http://www.stargazing.net/Astroman

> From: Telescoper@xxxxxxx
> To: sac-board@xxxxxxxxxxxxx
> Subject: [sac-board] Fw: Saguaro Astronomy Club Digital Projector RMA No: 
> A8001308
> Date: Fri, 8 Feb 2008 12:06:53 -0700
> 
> Board:
> The projector has been repaired under warranty and returned today Friday 
> 2/8/08 in time for next meeting. BenQ is a great company and its customer 
> service gets highest marks, 5 STARS. Thanks BenQ, thanks Brandon!
> 
> Jack Jones
> SAC Prop Mgr
> 
> ----- Original Message ----- 
> From: Jack Jones 
> To: AZ-SAC Board 
> Sent: Thursday, January 31, 2008 8:08 PM
> Subject: Fw: RMA No: A8001308
> 
> 
> Board:
> 
> The projector has been shipped to BenQ today 1/31/08 and should arrive BenQ, 
> Irvine CA on Monday. Shipped FedEx insured total $28.58. Tracking # is 
> 042044510170439 for any worry warts or micro-managers in the group. :-) They 
> will take a few days to look it over and test and will contact me with the 
> results. Should have it back by the 15th at the very latest.
> 
> Jack Jones
> SAC Props Mgr.
> 
> ----- Original Message ----- 
> From: Brandon Waltrip 
> To: telescoper@xxxxxxx 
> Sent: Tuesday, January 29, 2008 5:50 PM
> Subject: RMA No: A8001308
> 
> 
> Hello and thank you for contacting BenQ!
> Your RMA number is:  A8001308
> Write this on three outside surfaces of the package.
> Send the unit to: 
> BenQ America Corporation
> 53 Discovery
> Irvine, CA 92618
> Phone: (866) 600 - 2367
> Fax:  (949) 623 - 0880
> When you send your projector send JUST the PROJECTOR and the BULB.  Do NOT 
> send THE BAG, THE CABLES OR any OTHER ACCESSORIES.
> 
> Brandon:
> 
> Here is receipt. I have been told we have a 36-month warranty on this
> projector. Please give instructions.
> 
> LAMP CUTS OUT DURING PRESENTATION: RED RED GREEN FLASHING
> 
> S/N 99J8577BEA42600084T    T
> 
> Purch 2/15/2005 with 36-mo. warranty
> 
> 
> 

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