Good job Ruthie, not pretentious at all! Nancy Van Sandt Medical Transcriptionist MT Trainer Phone: 620-442-4981 ----- Original Message ----- From: "& Ruthie" <chaosynchronous@xxxxxxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Saturday, January 20, 2007 10:13 AM Subject: [real-eyes] the cover letter > Thanks to you guys for this...Reggie, and Jose can ignore it, grin. > Dear Mr. Carver, > > I am very interested in the opportunity to provide a company I love and > respect with the knowledge and skills I possess in the position of a > Technical Support > Representative. I have been using Freedom Scientific products as my > primary means of accessing computer systems for six and a half years and > as my primary > means of reading printed material for nearly that. While my knowledge of > other Freedom Scientific products is not as developed, I am a fast learner > and > have highly developed research skills. > > I have held two separate jobs for which I was solely responsible for > making sure that the software used for the job was accessible, not only to > myself, > but to all other blind employees as well. When I began using Jaws for > Windows, I was given simple instruction, only the information I would need > to start, > edit and save a word document. In the six and a half years since this > very basic instruction, I have taught myself many things, including > editing configuration > files, createing and editing frames, and creating basic scripts in order > to make programs that are marginally accessible straightforward for users > of all > skill levels. > > For years now, I have received emails and phone calls from people that > need help with their screenreader, OCR or other accessibility software and > hardware. > They know that even if I do not use a product, I know how to find the > answers they need. And while this has been enjoyable for me, I would > greatly appreciate > the opportunity to help these people on a professional basis. > > While technical skill is probably the most important facet of this > position, next in importance is most certainly the high level of skill in > interpersonal > communication necessary to effectively assist customers with technical > issues that they find to be complicated and frustrating. With my previous > experience > dealing with patients of a local VA hospital combined with my commitment > to do the very best by every customer I may come in contact with, I > believe I > have the skills necessary to handle caller concerns from the mundane to > the bizarre. > > Please feel free to contact me using the above information if you have any > questions. > > Sincerely, > > Ruthanna Clark > > > > Ruthie & > > Not one shred of evidence supports the notion that life is serious. > > MSN Messenger ID: ruthie@xxxxxxxxxxxxxxx > AOL and Yahoo Messenger ID: chaosynchronous > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes