Ctrl+Shift+e does work in Outlook Express on XP. The only exception I'm aware of is if one is focused on the Deleted Items folder, in which case, nothing happens when you press the keys, but otherwise, I found I could create a new folder, even when focused in the message list view, though I'd recommend being focused in the folders list so the folder is created at the proper level. -Greg Epley Thinkzo Systems Web: http://www.thinkzo.com ----- Original Message ----- From: Kim Morrow To: real-eyes@xxxxxxxxxxxxx Sent: Sunday, May 28, 2006 7:42 PM Subject: [real-eyes] how to create folders with Outlook Express How does one create folders in Outlook Express. With Outlook proper, the command is control shift E, but this apparently does not work in Outlook Express. Any suggestions? Then, once folders are created, how does one retrieve messages in Outlook Express? In outlook, the command is control shift V, but again, this doesn't appear to work in Outlook Express. Thanks so much, Kimberly