I don't know if this will work for you, but I tried it and it did for me. While in your inbox, press alt-f for the files menu, then n for new. Arrow down until you hear Jaws say, "folder, shift control E." Then,press enter, and you should be able to create your folder. Nancy Van Sandt The MaxVan Menagerie ----- Original Message ----- From: Kim Morrow To: real-eyes@xxxxxxxxxxxxx Sent: Sunday, May 28, 2006 7:42 PM Subject: [real-eyes] how to create folders with Outlook Express How does one create folders in Outlook Express. With Outlook proper, the command is control shift E, but this apparently does not work in Outlook Express. Any suggestions? Then, once folders are created, how does one retrieve messages in Outlook Express? In outlook, the command is control shift V, but again, this doesn't appear to work in Outlook Express. Thanks so much, Kimberly