so r they telling u that a 1.0 USB port isn't fast enough to install there key? what does the speed of the USB have to do with the install? what r there minumen requeritments and what do u run? U can just retern it and get a refund. what was the bottem line from there teck person? ----- Original Message ----- From: "Kim Morrow" <morrowmediakc@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Friday, July 07, 2006 10:07 PM Subject: [real-eyes] I'm having a horrible time installing freedom box > Okay, folks, I've just spent $762 on a product that is not > working. I tried, over the phone with the head of Cerotech, to install my > new Key to Freedom today. It kept sitting there, for 50 minutes, not > installing, and finally we checked the type of XP computer I have, and the > Cerotech rep told me that my computer was simply too old and too slow to > handle the installation of the key. Question: Why don't they install the > key > themselves before the product is sent and, what is an alternative way I > can > test this out to make sure it installs correctly? Obviously I don't want > to > pay my credit card bill until I know this thing works. Now-I do have XP, > but > do not have a 2.0 serial port; my port isn't that fast. Any suggestions on > how I can get this thing installed? > > > Kimberly > > > > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes