Tell her try alt with dash, then X to maximize the inbox window. If this doesn't work I'm not sure. ----- Original Message ----- From: Kelly Stanfield To: real-eyes@xxxxxxxxxxxxx Sent: Saturday, May 20, 2006 11:19 AM Subject: [real-eyes] Eudora question Here's a question from a former teacher of mine. Somehow only when she's in her inbox the names of people who sent her e-mail messages don't show up. She says it's coming up as question marks or nothing at all. However, if she moves the message to a different folder, such as deleting it, the name shows up once moved. Any ideas on how she can fix it? Thanks. Kelly