norton isn't on the sys tray--i already thought of looking there. Now my question is, how do I shut it down? Perhaps the task manager? Thanks. --le ----- Original Message ----- From: "The Elf" <inthaneelf@xxxxxxxxxxxxxx> To: <programmingblind@xxxxxxxxxxxxx> Sent: Friday, April 17, 2009 2:35 AM Subject: Re: system backup problems have you tried shutting down Norton from the sys tray? elf proprietor, The Grab Bag, for blind computer users and programmers http://grabbag.alacorncomputer.com Owner: Alacorn Computer Enterprises "own the might and majesty of a Alacorn!" www.alacorncomputer.com Owner: Agemtree "merchants in fine facetted and cabochon gemstones" www.agemtree.com ----- Original Message ----- From: "tribble" <lauraeaves@xxxxxxxxx> To: "bprogramming" <programmingblind@xxxxxxxxxxxxx>; <blind-windows@xxxxxxxxxxxxx> Sent: Wednesday, April 15, 2009 10:52 AM Subject: system backup problems > Hi all -- > For some time now, every so often, I have been getting the following > error > screen when the system tries to run a backup. Obviously the clash is due > to > a norton utility running, but I don't know what app is using the file and > so > can't shut it down to proceed with the backup. > If I shut down everything but jaws it still stops in the same place. If I > choose to skip that file and continue, it happens again for another 8 or > so > files before the backup runs to completion. > I usually just abort the backup altogether rather than waiting to skip > all > the stopping points.Does anyone have any idea what norton utility this is > that I could close to get rid of these errors? > Thanks. > > Rescue and Recovery > Rescue and Recovery is unable to back up the file 'C:\Documents and > Settings\All Users\Application > Data\Norton\00000082\000000fb\000002bf\cltLMS1.dat' because the file is > either corrupted or being used by another application. > Please close any application that could be using the file. > To try backing up the file again, click Retry. > To bypass this file and continue the backup operation, click Skip. > To abort the backup, click Cancel. > Retry Skip Cancel > > __________ > View the list's information and change your settings at > //www.freelists.org/list/programmingblind > > __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind