Re: system backup problems

  • From: "tribble" <lauraeaves@xxxxxxxxx>
  • To: <programmingblind@xxxxxxxxxxxxx>
  • Date: Fri, 17 Apr 2009 08:48:37 -0500

norton isn't on the sys tray--i already thought of looking there.  Now my 
question is, how do I shut it down? Perhaps the task manager?
Thanks.
--le

----- Original Message ----- 
From: "The Elf" <inthaneelf@xxxxxxxxxxxxxx>
To: <programmingblind@xxxxxxxxxxxxx>
Sent: Friday, April 17, 2009 2:35 AM
Subject: Re: system backup problems


have you tried shutting down Norton from the sys tray?

elf
proprietor, The Grab Bag,
for blind computer users and programmers
http://grabbag.alacorncomputer.com
Owner: Alacorn Computer Enterprises
"own the might and majesty of a Alacorn!"
www.alacorncomputer.com
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----- Original Message ----- 
From: "tribble" <lauraeaves@xxxxxxxxx>
To: "bprogramming" <programmingblind@xxxxxxxxxxxxx>;
<blind-windows@xxxxxxxxxxxxx>
Sent: Wednesday, April 15, 2009 10:52 AM
Subject: system backup problems


> Hi all --
> For some time now, every so often,  I have been getting the following
> error
> screen when the system tries to run a backup.  Obviously the clash is due
> to
> a norton utility running, but I don't know what app is using the file and
> so
> can't shut it down to proceed with the backup.
> If I shut down everything but jaws it still stops in the same place.  If I
> choose to skip that file and continue, it happens again for another 8 or
> so
> files before the backup runs to completion.
> I usually just abort the backup altogether  rather than waiting  to skip
> all
> the stopping points.Does anyone have any idea what norton utility this is
> that I could close to get rid of these errors?
> Thanks.
>
> Rescue and Recovery
> Rescue and Recovery is unable to back up the file 'C:\Documents and
> Settings\All Users\Application
> Data\Norton\00000082\000000fb\000002bf\cltLMS1.dat' because the file is
> either corrupted or being used by another application.
> Please close any application that could be using the file.
> To try backing up the file again, click Retry.
> To bypass this file and continue the backup operation, click Skip.
> To abort the backup, click Cancel.
> Retry Skip Cancel
>
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