Hey Jackie -- my question then is, how do I backup my address book, email and other application data that is not in my documents? -- oh but in a system backup, aren't these files supposed to be left untouched? norton has its problems. I hope it is worth the $$ in keeping bugs out. Thanks. --le ----- Original Message ----- From: "Jackie McBride" <abletec@xxxxxxxxx> To: <programmingblind@xxxxxxxxxxxxx> Sent: Wednesday, April 15, 2009 2:23 PM Subject: Re: system backup problems U would avoid these errors entirely if you'd simply put all the files u wish to back up under the "my documents" folder. It makes backing up your critical data a whole lot easier. It's not so much a norton problem as it is a windows problem, in that windows cannot back up live files, e.g., files that are being used. On 4/15/09, tribble <lauraeaves@xxxxxxxxx> wrote: > Hi all -- > For some time now, every so often, I have been getting the following > error > screen when the system tries to run a backup. Obviously the clash is due > to > a norton utility running, but I don't know what app is using the file and > so > can't shut it down to proceed with the backup. > If I shut down everything but jaws it still stops in the same place. If I > choose to skip that file and continue, it happens again for another 8 or > so > files before the backup runs to completion. > I usually just abort the backup altogether rather than waiting to skip > all > the stopping points.Does anyone have any idea what norton utility this is > that I could close to get rid of these errors? > Thanks. > > Rescue and Recovery > Rescue and Recovery is unable to back up the file 'C:\Documents and > Settings\All Users\Application > Data\Norton\00000082\000000fb\000002bf\cltLMS1.dat' because the file is > either corrupted or being used by another application. > Please close any application that could be using the file. > To try backing up the file again, click Retry. > To bypass this file and continue the backup operation, click Skip. > To abort the backup, click Cancel. > Retry Skip Cancel > > __________ > View the list's information and change your settings at > //www.freelists.org/list/programmingblind > > -- Change the world--1 deed at a time Jackie McBride Check out my homepage at: www.abletec.serverheaven.net & please join my fight against breast cancer <http://teamacs.acsevents.org/site/TR?px=1790196&pg=personal&fr_id=3489> __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind __________ View the list's information and change your settings at //www.freelists.org/list/programmingblind