-=PCTechTalk=- Re: reformat after klez virus
- From: ronslanding <ronslanding@xxxxxxxxxx>
- To: pctechtalk@xxxxxxxxxxxxx
- Date: Thu, 27 Jun 2002 08:57:55 -0700 (PDT)
Hi Jan!
Sorry, forgot to put the subject line in my previous post. In recovery from a
non-bootable hrd drv that you suspect was infected by a virus most often what
you recover are data files not programs. Generally viruses can't be executed
through data files (that may change someday). However, if your not sure that
files you recovered may have included infected files to the working drive or
removable drive just run your updated anti-virus program on them once
recovered. That should ensure that they are virus free.
On the other part did you try uninstalling the device listings in device
manager and letting Windows refind the devices on reboot? If not you will have
to get updated drivers for the specific brand and model device.
Apparently, Windows installed generic display drivers as it did not find the
proper drivers for your display device or controller.
Hope this helps,
ronslanding@xxxxxxxxxxxxxx: "Jan" <jan@xxxxxxxxxxxxx>
Subject: -=PCTechTalk=- reformat after klez virus
Date: Wed, 26 Jun 2002 14:43:57 -0400
A friend brought me her computer to fix. I can't get the modem to work and the
display adapter doesn't seem right. She had gotten the W32Klez virus through
e-mails. (No updated anti-virus program, of course.) She bought and installed
McAffee and thought that cleaned it. It didn't and now she can't get into
Windows at all. She had a family recipe book almost ready to go to the
publishers. No back-up. (Why won't they learn???) I tried everything I knew
to
save her data but failed. I hooked her hard drive up to mine as a slave and
ran
the Klez Removal Tool on it, but still could not get it to boot. I tried
reinstalling Windows over itself but that didn't work. I finally reformatted
and re-installed Windows 98SE. But I could never get it completely installed.
We finally gave up and bought a new hard drive. I installed it and Windows
98SE. But I could not get her modem to work and the display isn't right. It
only shows 16 bit color and I can't change it. Of course, I couldn't get on
the
internet to download updated drivers for it.
My question is will that stupid virus ruin the modem, too? And/or the display
adaptor? And can anyone tell me what to do?
Thanks,
Jan
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