-=PCTechTalk=- Re: reformat after klez virus
- From: "Jan" <jan@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 3 Jul 2002 13:02:52 -0400
Thanks, Ron, we completely gave up on retrieving her files. I couldn't
access anything on her hard drive when I had it hooked up to mine. She
decided it wasn't worth the time and effort to keep trying. I never could
get her hard drive fixed. No matter how many times I f-disked and
re-formatted, I couldn't get Windows re-installed on it. I finally
installed a new hard drive, but then couldn't get her modem to work and her
display adapter is not right, either. I think she must have had a power
spike or something that fried her hard drive and modem, along with the virus
problem. The drivers available on the Windows CD didn't work so, I
downloaded
new drivers for the modem and display adapter last night (they were hard to
find)
and will work on it some more this weekend.
Wish me luck!
Jan
----------------------------
Hi Jan!
Sorry, forgot to put the subject line in my previous post. In recovery from
a non-bootable hrd drv that you suspect was infected by a virus most often
what you recover are data files not programs. Generally viruses can't be
executed through data files (that may change someday). However, if your not
sure that files you recovered may have included infected files to the
working drive or removable drive just run your updated anti-virus program on
them once recovered. That should ensure that they are virus free.
On the other part did you try uninstalling the device listings in device
manager and letting Windows refind the devices on reboot? If not you will
have to get updated drivers for the specific brand and model device.
Apparently, Windows installed generic display drivers as it did not find the
proper drivers for your display device or controller.
Hope this helps,
ronslanding@xxxxxxxxxxxxxx: "Jan" <jan@xxxxxxxxxxxxx>
----- Original Message -----
From: "ronslanding" <ronslanding@xxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, June 27, 2002 10:52 AM
Subject: -=PCTechTalk=- No Subject
>
> Hi Jan!
>
> Its sad you didn't think of some steps that might have saved your friend's
recipe book. When you had her hd drv hooked up to your puter were you able
to see her files? You might have been able to transfer the book and
anything else she wanted to save to your hard disk to put it back after your
reformat. If you were unable to see or access her hd drv you can often
recover files through programs available on the net. Most you have to pay
for but some allow you limited access or a trial period. for instance, one
trial program allows you to recover 5 files at a time. You can keep going
back to get more files. I have one called "Easy Recovery" and have others I
keep on floppies just in case.
>
> Once I am sure I can't save the hd drv from a reformat I try recovery
software before I destroy any files that might be important to the person.
A search on google for hard disk recovery and repair or inaccessable hard
drive will help you find various recovery tools. In fact if you are lucky
there is a chance that at least the recipe book could still be present-a lot
of times data can still be recovered from a reformatted drive. She might
have to fill in missing parts but at least she might not have to redo
everything.
>
> Hope this helps.
>
> ronslanding@xxxxxxxxxx
>
>
> From: "Jan" <jan@xxxxxxxxxxxxx>
> Subject: -=PCTechTalk=- reformat after klez virus
> Date: Wed, 26 Jun 2002 14:43:57 -0400
>
> A friend brought me her computer to fix. I can't get the modem to work
and the
> display adapter doesn't seem right. She had gotten the W32Klez virus
through
> e-mails. (No updated anti-virus program, of course.) She bought and
installed
> McAffee and thought that cleaned it. It didn't and now she can't get into
> Windows at all. She had a family recipe book almost ready to go to the
> publishers. No back-up. (Why won't they learn???) I tried everything I
knew to
> save her data but failed. I hooked her hard drive up to mine as a slave
and ran
> the Klez Removal Tool on it, but still could not get it to boot. I tried
> reinstalling Windows over itself but that didn't work. I finally
reformatted
> and re-installed Windows 98SE. But I could never get it completely
installed.
> We finally gave up and bought a new hard drive. I installed it and
Windows
> 98SE. But I could not get her modem to work and the display isn't right.
It
> only shows 16 bit color and I can't change it. Of course, I couldn't get
on the
> internet to download updated drivers for it.
> My question is will that stupid virus ruin the modem, too? And/or the
display
> adaptor? And can anyone tell me what to do?
>
> Thanks,
>
> Jan
>
>
>
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