-=PCTechTalk=- Re: Just recovered from a "serious error".
- From: "Sandi Beach" <sandib2@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 22 Feb 2010 15:43:01 -0600
Hi G. Just ran scan disk and it did not find any errors and it did not fix
the corrupt address. I was able to capture the details of the error when I
tried to open that address but I don't think that is important enough to
bother you with. I simply re-entered the address as a new one and it is
usable. I will avoid trying to open the other one as it always shuts down
my application.
Now, when I ran scan disk, I was not asked for my XP disk this time.
Remember when you helped me make an XP setup disk with SP3 slipstreamed into
it? I was all prepared for it to ask for that disk and I was ready for it.
Does my computer just remember that I have it since I used it once?
I am now going to MB and run a scan to see if I can replicate the error. I
am hoping not as that was kind of scary. I had visions of no computer for a
week or so!
Will be back with the results sooner or later.
Sandi
----- Original Message -----
From: "Gman" <gman.pctt@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, February 22, 2010 12:46 PM
Subject: -=PCTechTalk=- Re: Just recovered from a "serious error".
> Hi Sandi,
> Yes, a CHKDSK should be able to fix a corrupted address book entry by
> fixing
> the address book itself (where the issue actually is). The description
> you've provided doesn't really give enough to indicate whether this is
> related to software or hardware (the Safe Mode timer not working points to
> a
> possible hardware issue), so I really hesitate on guessing what may have
> caused it. Since it happened immediately after telling MB to scan the
> drive, I might try uninstalling/reinstalling that if it happens again. In
> fact, I would go straight to MB and run a scan to see if the problem is
> repeatable.
>
> So, go ahead and run CHKDSK both on the C: drive, as well as where the
> Hallmark app is installed, if different. You'll have to reboot in order
> to
> allow it to run since it can't do its thing while files are 'in use'.
> But.
> hopefully, you won't have to go through any of the stuff you've described
> here to get it back up again following the scan.
>
> If you do get that screen you tried to capture, write down the exact error
> message so we can get more info on what's going on. Let me know what it
> finds, if anything. Good luck. :)
>
> Peace,
> Gman
>
> http://www.thevenusproject.com/index.php
>
> "The entire future of humankind is yet to be written"
>
> ----- Original Message -----
> From: "Sandi Beach" <sandib2@xxxxxxxxx>
> To: "pctechtalk" <pctechtalk@xxxxxxxxxxxxx>
> Sent: Sunday, February 21, 2010 1:49 PM
> Subject: -=PCTechTalk=- Just recovered from a "serious error".
>
>
>> O.K. G. you need to come out of hiding now. I need you! Just kidding,
>> sort
>> of, as I know you are busy with your job etc.
>> I decided to run some routine maintenance. A couple of days ago I ran
>> CleanUp and CCleaner and all went well. I had set a system restore
>> before
>> running CCleaner but did not need it. Today I decided to run
>> Malwarebytes
>> so I updated it and that went o.k. I noticed that I had checked for it
>> to
>> scan C,D, and F. F is my backup exterior drive but I saw no need to scan
>> D
>> or E so I unchecked D and started the scan. My computer immediately
>> through
>> up a black screen saying "if I had not seen this screen before to shut
>> down
>> and restart. If that did not work I was to hit F8 and boot into safe
>> mode"
>> There was lots more but that was basically what it was saying. I shut
>> off
>> my computer at the tower, waited a few minutes and started up again. Got
>> the same screen so I shut down again and started up, tapping F8, and I
>> got
>> a
>> screen showing it would start using the last known good configuration. I
>> could not get the arrows to work and the 30 second count down was not
>> counting down. So----I shut down again and pulled the power plugs,
>> waited
>> about 5 minutes and tried again. This time the last good configuration
>> thing came up and this time it started counting down and it did boot up
>> normally. I decided it might be a good time to go into safe mode and run
>> malwarebytes so I dug out the instructions you had given to Pam back in
>> July. I did the msconfig, boot ini., safe mode and I ran malwarebytes
>> from
>> there. It came up clean. Then I had this little notice that I was using
>> selective start up so I went back to msconfig and chose normal start up
>> and
>> re-booted again. It booted up a little slow but everything seems to be
>> o.k.
>> I did get a pop up saying my system had recovered from a serious error. I
>> tried to capture the details with print screen so I will now see if I
>> managed to do that: Nope, no luck.
>> Is there anything else I can do or need to do?
>> I have not installed anything new except for about a week ago I
>> re-installed
>> Hallmark Card Studio and have been learning to use it's address book. I
>> have
>> one address in there that is apparently corrupt as every time I click on
>> it
>> I get a message that the program will have to shut down.
>> While in safe mode I tried to remove that address but I got the same
>> response. Could that possibly be causing this current problem? Would
>> running Scan Disk help get rid of the "bad address"?
>> Hoping I can stay up and running until you have time to advise me or take
>> a
>> look under the hood.
>> Sandi
>
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--------------------------------------------------------------------------------
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 9.0.733 / Virus Database: 271.1.1/2703 - Release Date: 02/22/10
01:34:00
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