I am a far cry from an incredimail expert! I have it on my old computer. When I was in to using it, there was a 'quirk' that people talked about. It may have been fixed by now. I didn't want my e-mail going in to my incredimail anyway, so it didn't affect me. I just sent from it. does she have outlook express on her computer? Outlook Express can see incredimail stationery. As a test (and if it works, this is what I would do - is what I DID do) - Set incredimail to not be her default e-mail - tell it to not bring in mail. Have her mail come in to outlook express - see if she can see it then. she can forward it from outlook express also. If she wants to send incredimails, she would send thru that program. Sounds sort of like a pain, but to me it really wasn't. Lots of people were having problems with receiving mail in it. Also - there are incredimail groups at yahoo that she could join and ask some questions. She may have to try a few - I joined one once that sounded wonderful, and it was a total dud! Just like any other groups out there. But they should know more about it to tell her what to do. My 'guess' is that the paid version will act the same way. Cris ----- Original Message ----- From: C.E. Cochran To: pctectalk Sent: Tuesday, March 22, 2005 9:44 PM Subject: -=PCTechTalk=- Incredimail Problems Hi, group - I have a couple of questions about Incredimail. I spent some time looking through the archives, but I wasn't getting anywhere after a couple of hours, so I thought I'd go ahead and ask. I have a friend who just loves her Incredimail, and she is having a problem with forwards. She can't open them, at least not most of them. Interestingly, she can open some that are sent from AOL accounts. I had her send me some forwards, so that perhaps I could see what she sees, and one of them I saw the pictures (just pictures of a baby), the next one was a movie file as an attachment, and the next one came up as an .eml attachment. I use OE 6 and XP home (SP2), btw. Is there anything my friend can do -- would buying the full version of the program do away with these issues? I'd like to be able to assure her that it would before she spends her money...any Incredimail experts out there have any ideas? Thanks for any and all help, Connie C. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk