-=PCTechTalk=- Re: HP Photosmart 2610 All-in-One

  • From: "Robert Andrew Dulaney Jr." <rdulaneyjr@xxxxxxxxx>
  • To: pctechtalk@xxxxxxxxxxxxx
  • Date: Sun, 24 Jun 2007 09:06:59 -0700 (PDT)

Thank you - Yes she is using XP as that was my first guess too.  I will pass 
this along and let you know as things develope

----- Original Message ----
From: ~OoO~ <SirTroth@xxxxxxxxxxx>
To: pctechtalk@xxxxxxxxxxxxx
Sent: Sunday, June 24, 2007 5:40:06 AM
Subject: -=PCTechTalk=- Re: HP Photosmart 2610 All-in-One


If after reinstalling the driver, the unit works fine, its probably not the
unit... its the software. That would mean something is either corrupting the
driver, or the driver is not compatible with the OS. If you're using Vista,
Iwould double-check the driver support for the OS. But, assuming you're
usingXP, its probably something corrupting the driver.
What you can also try is creating an additional XP user account, and seeing
if the printer works flawlessly in THAT account. If it screws up in your
mainaccount, but not the new account, it could just be two apps clashing
(onepossibly being what's running in the background).
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On Sat, 23 Jun 2007 10:04:24 -0700 (PDT), Robert Andrew Dulaney Jr. wrote:
>&#1Hello folks: >>&#160;My sis, Alice, has a HP Photosmart 2610 All-in-One.
&#160;it works >&#160;great except the fax part. &#160;The fax will work for
a while and then >&#160;just stop, when she re-installs the drivers it will
work again >&#160;just fine until it decides it no longer wants to.
>>&#160;She emailed tech support - their answer reinstall the software -
>&#160even though she told them that that is how she solves the problem
>&#160;and it is only a temporary fix. >>&#160;Any suggestions before she
pulls all her hair out? >>&#160;Bob
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