thanks cris I will tell her ----- Original Message ----- From: "cris" <cris@xxxxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Wednesday, September 15, 2004 10:39 AM Subject: -=PCTechTalk=- Re: HELP!!!!!!!!!!!!! I don't know anything about how to do this - but I do know, that you can use the xp upgrade software on a blank hard drive. that's how my son did mine. It will ask for the prior operating cd to be inserted to verify that you are updating. It doesn't actually need to be installed prior to the installation. Cris ----- Original Message ----- From: Pat To: PCTechTalk Sent: Wednesday, September 15, 2004 9:13 AM Subject: -=PCTechTalk=- HELP!!!!!!!!!!!!! My neighbor was having a problem with her pc.......... a runtime library error kept appearing...then the error that the CRTDLL.DLL was missing..I got her the CRTDLL.DLL and she got it installed........in the DOS mode......she was using windows 98 but has Windows XP pro...she has reformatted and wants to install the XP but she gets this ...there is already an operating system there..........but it is loading now as I type....she basically wants to know after she gets windows 98 reinstalled how can she upgrade or install the Windows XP To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk