One other thing... If you do have a virus that recognizes and tries to stop Malwarebytes, there is a trick that you can try. If you explore to "C:\Program Files\Malwarebytes' Anti-Malware\" and rename mbam.exe to something else (like marble.exe or anything that does not sound security related to be safe). Then double-click the renamed file and see if that can scan without crashing. Just make sure you rename it back afterwards, because your shortcuts and any scheduled updates or scans will be looking for mbam.exe file. Ed -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of rudy Sent: Tuesday, September 27, 2011 7:10 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- EddieB..Re: Re: Help with Malwarebytes Anti-Malware locking up...... Ok I ran Malwarebytes scan and the app froze on C:\system volume information\tracking.log This is system restore directory, correct? I ran Search Everything app on tracking.log and this was also on my other drives, D: and F: as well. Of course I couldn't delete them but I have System Restore turned off so I turned System restore on and rebooted. I then ran a Malewaresbyte scan and the app froze on: c:\Qoobox\BackEnv\programs.folder.dat What, if anything does this tell you? Maybe I do have a virus as you suggested. Another thing, my system will freeze up if I run a few apps at the same time, most notiably Malwarebytes and Firefox for example. But I control alt del and under performance my CPU is only at 5% or so. I run XP Pro with 4 gig of ram, which XP only see's 3 gig.......thanks! Rudy ----- Original Message ----- From: "EddieB" <fasteddieb216@xxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, September 26, 2011 9:50 PM Subject: -=PCTechTalk=- Re: Help with Malwarebytes Anti-Malware locking up...... > Well first of all, I'm hoping that you abbreviated the path, because it > should be more like > "C:\Recycler\S-1-5-21-xxxxxxxxx-yyyyyyyyy-zzzzzzzzzz-uuuu\" where uuuu is > either 500 for administrator or 1001 or higher for regular user. This is > the Recycle Bin, but you would have to empty the recycle bin from the user > account that the file was deleted from. Maybe the file was deleted from > the > Administrator account, which you would need to log into the Administrator > account in order to empty it from the Recycle Bin. If that fails, then > you > should be able to delete it using HijackThis. I hope you have some kind > of > Boot DVD with recovery utilities on it handy (like Hiren's). Sometimes > getting rid of a virus makes your PC unbootable (especially the hard to > remove viruses). > > If you still can't delete it, then I would suspect an active virus is to > blame (probably a rootkit). > __________ Information from ESET NOD32 Antivirus, version of virus signature database 6499 (20110927) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx --------------------------------------------------------------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------