[pchelpers] Re: Drive not read by Window 7

  • From: Jackie McBride <abletec@xxxxxxxxx>
  • To: pchelpers@xxxxxxxxxxxxx
  • Date: Wed, 5 May 2010 11:16:41 -0700

Hi, Inge & good morning from Arizona:

1) Absolutely do not use a USB hub, e.g., plug the drive into its own port;
2) Try using a port other than the 1 you're using;
3) If those things still do not work, then:
a) Go to control panel. Go to performance & maintenance, I believe
that's what it's called in 7. We're looking for a button called
'Environment Variables'. Once found, go to the 'System' portion, click
'New', & then type devmgr_show_nonpresent_devices for the name & 1 for
the value. If u can't find what I'm telling u to look for, then go to
a command prompt by clicking start, then run, typing cmd, & clicking
'OK'. At the prompt that appears, type set
devmgr_show_nonpresent_devices = 1 & press enter. If u get no errors,
type exit & press enter. That's a 1-time fix, the 1st thing I told u
is permanent, so it's preferable if u can do the 1st option.

At this point, go into control panel, then device manager, & click the
view menu. Click show hidden devices. Uninstall any USB storage
devices u find.

If none of these works, then the possibility is that the drive is
failing. Sometimes a little cold storage in the freezer overnight will
bring it back long enough to get the data off it. What we often do in
case of hardware failure is remove the drive from the case & stick it
in a spare enclosure to see if the enclosure circuitry is the
problem--it sometimes is, as opposed to the drive itself.

On 5/5/10, Inge <pshebnicki@xxxxxxxxx> wrote:
> I have an external hard drive and would like to use it for backups.
> However, it seems that I lost it somewhere along the line. It is not
> read by Windows 7. It shows in the Device Manager, but it does not
> show under Computer. There is no drive letter for it. It use to be
> Drive G. Now it is simply gone.
>
> How can I get Windows 7 to recognize that drive? Can someone tell me please?
>
> Inge
>
>
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>


-- 
Change the world--1 deed at a time
Jackie McBride
www.abletec.serverheaven.net
Please join me Saturday, 11/7, on my walk against breast cancer by
making a donation at:
http://main.acsevents.org/goto/larkspur>


-- 
-------list-services-below-----------
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Good advice is like good paint- it only works if applied.

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