No - it wasn't Apple support. I cleaned it up myself. Hopefully
all dealt with ... and lesson learned.
Z
On 7/26/17 8:35 PM, Jim Balter wrote:
Are you sure it was Apple support and not something like this? https://discussions.apple.com/docs/DOC-8071
On Wed, Jul 26, 2017 at 1:40 PM, Bill Rizzi <rizzi@xxxxxxxxxxxx <mailto:rizzi@xxxxxxxxxxxx>> wrote:
Folks -
I am still running OSX 10.9.5 (Mavericks) on my Mac. I used
to run only Firefox in as safe a mode as possible. However lately
I've been using Safari - which I have configured with looser
security for when I *have* to use cookies and so forth such as
watching MLB.tv and accessing some other websites.
It seems that I have been inflicted with some sort of virus. I
contacted Apple support as instructed and got a long intro
including sharing my screen to see active processes that needed to
be killed. All fine so far. Ultimately I was given the choice of
taking my Mac into the shop or having it cleaned remotely by apple
support - which meant extending my warranty on a box I bought in
2011. The cheapest avaiable option was for something like $295
(online) with options ranging up to $695 (shop.) Eff that!!
I'd like to try cleaning it myself but need to learn a bit
more. Have any of you experienced this? I am considering first
upgrading to the latest release of MacOS. Is that advisable given
the current state of my box? Ordinarily I'd consider buying a new
box but that's not currently a possibility. How about buying an
external firewall for my in-house network? I used to have one but
it died and I never replaced it.
Unhappily,
Z
