I feel your pain. I opened an SR with Support on 11g Grid Control. I specifically put in the SR that the 10g resolution doesn't work for GC 11gR1. The tech assigned to the SR sends me a Doc to follow which I can't even view on Metalink. I don't know if it doesn't exist or what [yes, I've searched "All Sources"]. Chris Taylor Sr. Oracle DBA Ingram Barge Company Nashville, TN 37205 "Quality is never an accident; it is always the result of intelligent effort." -- John Ruskin (English Writer 1819-1900) CONFIDENTIALITY NOTICE: This e-mail and any attachments are confidential and may also be privileged. If you are not the named recipient, please notify the sender immediately and delete the contents of this message without disclosing the contents to anyone, using them for any purpose, or storing or copying the information on any medium. -- //www.freelists.org/webpage/oracle-l