RE: OTN downloading problems

  • From: "Mathias Zarick" <Mathias.Zarick@xxxxxxxxxxxx>
  • To: <oracle-l@xxxxxxxxxxxxx>
  • Date: Tue, 19 Jan 2010 17:57:40 +0100

hi there,

i experienced the same problem. I has something to do with cookie
handling.
I managed to download after I switched to another old firefox profile
with
historic stored cookies.
So if you can download .. do not touch your oracle.com cookies.
If you delete or update them, you cannot download any more.

Mathias

-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx] On Behalf Of Andre van Winssen
Sent: Tuesday, January 19, 2010 5:51 PM
To: ganstadba@xxxxxxxxxxx; oracle-l@xxxxxxxxxxxxx
Subject: RE: OTN downloading problems

I experienced the exact same symptoms as Bill about 12 hours ago. 
Wasn't Monday the 18th Martin Luther King day in the US (a day off) and
wasn't it weekend before that (more days off) ? 
no on call service appearantly for otn website

Andre

-----Oorspronkelijk bericht-----
Van: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx]
Namens Michael McMullen
Verzonden: dinsdag 19 januari 2010 15:51
Aan: oracle-l@xxxxxxxxxxxxx
Onderwerp: RE: OTN downloading problems

My coworker just had the same problem. His was on a fresh computer
install as of 8:30 pm last night.

-----Original Message-----
From: oracle-l-bounce@xxxxxxxxxxxxx
[mailto:oracle-l-bounce@xxxxxxxxxxxxx]
On Behalf Of Bill Ferguson
Sent: Tuesday, January 19, 2010 9:41 AM
To: oracle-l@xxxxxxxxxxxxx
Subject: OTN downloading problems

Is anybody else having problems downloading from OTN?

I haven't been able to since since Friday or Saturday.

Every time I select a file to download, then it takes me to the id and
password page, so I provide those (I even went through the extra step to
redo my password), and it just cycles back asking me to provide them
again. If I click the "contact us" link, then I simply get a message "An
error occurred while processing the request. Try refreshing your
browser. If the problem persists contact the site administrator", but no
contact info for the site administrator.

I've tried this on two different computers with the same results. Our
organization did make some more global changes Friday to 'improve'
security, and those have already caused me untold grief, so maybe that's
what my current problems are?

Thanks.


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-- Bill Ferguson
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